Display Coordinator/Office Assistant

Haverty Furniture Companies - Baton Rouge, LA

Full-time

Baton Rouge, LA

1,001-5,000 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Display Coordinator/Office Assistant at Haverty Furniture Companies, Inc. is responsible for maintaining showroom display standards, processing customer sales, and providing administrative support. This role involves arranging merchandise, assisting customers, and ensuring an organized office environment while adhering to corporate display standards.

Responsibilities

• Maintains display standards of showroom in accordance with Corporate Display Standards.
• Processes customer sales and payment transactions.
• Answers phones and schedules deliveries.
• Arranges and presents merchandise on showroom floor based on Best Seller Report and Display Plan.
• Aids sales consultants with customers in selection of furniture and/or accessories.
• Coordinates and displays accessories and accent pieces based on Corporate Display Standards.
• Completes Display Coordinator Weekly Checklist and reviews with Display Manager and/or General Manager.
• Tags accessories according to Corporate Display Standards.
• Tracks accessories sales using Best Seller Report.
• Marks down, appropriately displays and moves out accessories that are not selling as indicated by Best Seller Report.
• Balances cash fund every morning and evening.
• Completes opening/closing procedure checklists daily.
• Prepares and reconciles bank deposits.
• Maintains an organized and secure office environment.
• Answers incoming calls, distributes calls/messages, manages store voicemail.
• Handles customer complaints, initiates and follows up on existing customer service tickets.
• Reviews Outstanding Customer Transactions.
• Verifies scheduled deliveries are in the appropriate status to be routed.
• Contacts customers when products have arrived locally for pickup.
• Files and/or prepares daily paperwork.

Requirements

• Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• One to three years of monetary or cash handling experience highly preferred, i.e., Banking, Customer Service, Data Entry, Office Administration, Medical Records, etc.
• General computer skills required with a working knowledge of Microsoft Word, Excel and O365 preferred.
• Strong math skills.
• Excellent communication and customer service skills.
• Ability to multi-task.
• Highly organized.
• Must be able to follow oral and written instructions.
• Must be able to work independently while using discretion.

Benefits

• 401K Plan
• Health Insurance
• Employee Discount