American Residential Services - Rock Hill, SC

posted 29 days ago

Full-time - Entry Level
Remote - Rock Hill, SC
Specialty Trade Contractors

About the position

GROW WITH THE PROS AND ENJOY REAL STABILITY. Only the best of the best work for the largest and fastest-growing leader in residential services: Brothers Heating, Cooling, and Plumbing. Unique to our field, we provide plumbing, heating, and air conditioning expertise through 70+ locations nationwide united by a commitment to professional excellence. In addition to the training needed for a real career, we provide year-round work, advancement potential, and the chance to give back. If you have the experience we seek, take this opportunity to grow with the pros at Brothers Heating, Cooling, and Plumbing.

Responsibilities

  • Ensure technicians are moving in the most efficient manner.
  • Relay customer information from the customer service system to employees in the field.
  • Coordinate multiple appointments and manage scheduling.
  • Support technicians with local area knowledge to assist with traffic and timely arrivals.

Requirements

  • Must have two or more years of experience as an HVAC or Plumbing Dispatcher.
  • Office experience required.
  • Ability to thrive in a fast-paced environment.
  • Demonstrate computer proficiency and experience using Microsoft Products and multi-line phone systems.
  • Excellent organizational skills.
  • Must report daily to the office; this is not a work from home opportunity.
  • Ability to work assigned shift and weekend rotation if required.
  • High school diploma or GED equivalent, or a combination of related experience and/or advanced training/education.
  • All candidates are required to undergo pre-employment drug screen and background checks.

Nice-to-haves

  • Experience in a similar role within the HVAC or plumbing industry.
  • Familiarity with dispatch software or systems.

Benefits

  • Access to insurance available at 31 days of employment.
  • Low-cost Medical Insurance options, starting at $5 per week.
  • Dental and Vision Insurance options.
  • Health Savings Account or Flexible Spending Account.
  • 401(k) with company match.
  • Paid Time Off & Holiday Pay.
  • Company paid life insurance.
  • Short-term and long-term disability options.
  • Discount Programs with partnered accounts.
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