Dishroom Clerk

Hy-Vee - Watertown, NY

Full-time

Onsite - Watertown, NY

Food and Beverage Retailers

About the position

The Dishroom Clerk at Hy-Vee is responsible for providing prompt, efficient, and friendly customer service while ensuring the cleanliness and safety of the kitchen environment. This role involves handling food safely, maintaining kitchen equipment, and supporting a positive customer experience through teamwork and effective communication.

Responsibilities

• Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Takes the department garbage to the compactor or designated area.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Washes department equipment, utensils, dishes, pots, pans, etc.
• Handles food in a safe manner and ensures the work area is always clean and neat.
• Removes trash in a timely manner.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Assists in other areas of the store as needed and performs other job-related duties and special projects as required.

Requirements

• Ability to carry out detailed but uninvolved written or verbal instructions.
• Ability to deal with a few concrete variables.
• Ability to perform simple addition and subtraction, copying figures, counting, and recording.
• Ability to understand and follow verbal or demonstrated instructions and write identifying information.

Nice-to-haves

• Six months or less of similar or related work experience.