Director, Technical Program Management

iTradeNetwork - Charlotte, NC

Full-time - Senior

Charlotte, NC

Computer and Electronic Product Manufacturing

About the position

We are seeking an experienced Director/Sr. Director of Technical Program Management (TPM) to lead cross-functional initiatives and drive the execution of complex technology projects. In this leadership role, you will oversee the delivery of strategic programs, coordinate across engineering, product, and operations teams, and ensure alignment with business goals. You will play a critical role in driving organizational efficiency, risk management, and program success at scale, while developing and refining processes for AI-powered and cloud-based solutions. Reporting directly to the CTO, this position will be essential in ensuring timely and high-quality product launches for iTradeNetwork's technology platforms.

Responsibilities

• Lead and manage end-to-end execution of large, complex technical programs, ensuring on-time and high-quality delivery.
• Define program scope, timelines, and key deliverables, ensuring alignment with business objectives.
• Identify dependencies, risks, and bottlenecks early in the project lifecycle and develop mitigation strategies to de-risk project delivery.
• Develop program frameworks that enable agile delivery while maintaining predictability and accountability.
• Collaborate closely with product, engineering, and operations teams to ensure alignment between technology and business roadmaps.
• Act as a trusted advisor to executive leadership, providing regular status updates, insights, and recommendations for program success.
• Establish and maintain communication channels with cross-functional stakeholders, ensuring transparency throughout program delivery.
• Build, mentor, and lead a high-performing TPM team, fostering a culture of ownership, collaboration, and continuous improvement.
• Develop training programs and processes to upskill team members and align them with evolving business needs.
• Manage program teams to ensure accountability, delivery excellence, and stakeholder satisfaction.
• Establish and enforce best practices in technical program management, including agile methodologies, risk management, and change control processes.
• Drive continuous improvement initiatives that enhance efficiency and scalability across programs.
• Implement KPIs and OKRs to measure program success and organizational impact.
• Partner with engineering to drive adoption of AI/ML technologies within program frameworks, enabling predictive analytics, automation, and intelligent project management.
• Oversee cloud transformation projects, ensuring scalability and security across platforms like GCP, AWS, or Azure.
• Ensure the implementation of robust monitoring and reporting systems to proactively manage risks and align program outcomes with business priorities.

Requirements

• 10+ years of experience in technical program management, with at least 5 years in a leadership role managing large-scale, cross-functional programs.
• Proven track record of delivering complex software and cloud-based solutions on time and within scope.
• Deep understanding of agile methodologies, project management frameworks (e.g., SAFe, Scrum), and tools such as Jira and Confluence.
• Strong leadership and interpersonal skills, with the ability to influence cross-functional teams and executive stakeholders.
• Experience with cloud platforms (GCP, AWS, or Azure) and working knowledge of AI/ML integration into technology programs.
• Excellent communication, problem-solving, and analytical skills, with a proactive approach to mitigating risks and solving challenges.
• Experience managing distributed teams and leading global initiatives across multiple time zones.
• Ability to translate business requirements into actionable technical plans and ensure alignment between strategy and execution.

Nice-to-haves

• Certifications such as PMP, PgMP, Agile Certified Practitioner (PMI-ACP), or SAFe Program Consultant.
• Experience managing AI/ML product rollouts or cloud migration projects.
• Familiarity with data-driven decision-making processes and program analytics.
• Expertise in continuous improvement frameworks, including Lean principles.

Benefits

• Competitive salary
• Comprehensive benefits package
• Dynamic work culture that values collaboration, innovation, and personal development