Director, PR & Brand Communications

A&F Trading Co.Columbus, OH
Hybrid

About The Position

The Director of Brand Communications & Public Relations will own how the Abercrombie & Fitch brand is understood, discussed, and discovered across culture, media, and emerging platforms. This senior brand leadership role is responsible for shaping and protecting long ‑ term brand meaning by building and executing a modern, narrative ‑ led communications strategy that drives brand heat, credibility, and relevance. This position will ensure the brand’s external narrative is consistent and powerful across earned, owned, human, affiliate, editorial, and AI ‑ driven discovery environments, and establish Abercrombie & Fitch as an authoritative, discoverable brand in an increasingly AI ‑ and GeO ‑ driven landscape. The ideal candidate has a proven track record and understands that generative AI has fundamentally changed how customers discover, research, and form opinions about brands.

Requirements

  • Bachelor’s Degree or related experience in Public Relations or Communications
  • 10 + years experience with a specific emphasis in fashion or culture Public Relations, Communications, brand strategy and /or complementary agency roles.
  • Proven ability to think long ‑ term and systemically, balancing cultural relevance with brand consistency
  • Strong editorial judgment and cultural fluency across media, creators, and platforms
  • Comfort operating in emerging and ambiguous spaces - including AI ‑ driven discovery and evolving media ecosystems
  • Executive ‑ level storytelling skills with the ability to influence and align senior leadership
  • A strong point of view, paired with the ability to scale narrative frameworks globally

Responsibilities

  • Develop a multi ‑ year brand narrative and communications strategy that evolves over time and informs marketing campaigns
  • Establish owned editorial and community platforms as strong brand voices with a clear, consistent point of view
  • Enable regions to execute with clear narrative guardrails while preserving global brand coherence while allowing local relevance
  • Develop the annual PR plan by i dentifying key press and cultural moments , while feeding insights into GTM strategies and experiences to maximize impact
  • Build a strategic approach to affiliate and editorial as long ‑ term brand ‑ building levers
  • Oversee relationships with global PR agencies— driving performance accountability and strategic alignment.
  • Guide the brand's approach to AI-influenced discovery, in partnership with Digital and Paid Media teams, to ensure the brand's narrative and product dis covery is well-represented in large language model outputs, AI-driven search, and generative shopping tools.
  • P roactively identify risks, opportunities, and narrative gaps across external touchpoints
  • Act as the key cross-functional partner between brand strategy, PR, social, affiliate/editorial, digital, and corporate communications, to ensure brand speaks with a cohesive voice, both globally and locally.
  • Act as the key cross-functional partner between brand teams and Corporate Communications
  • Define and track meaningful KPIs for earned media, share of voice, brand sentiment, and narrative effectiveness — including AI-era metrics like LLM brand citation frequency.

Benefits

  • Incentive bonus program
  • 401(K) savings plan with company match
  • Annual companywide review process
  • Flexible spending accounts
  • Medical, dental and vision insurance
  • Life and disability insurance
  • Associate assistance program
  • Paid parental and adoption leave
  • Access to fertility and adoption benefits through Carrot
  • Access to mental health and wellness app, Headspace
  • Paid Caregiver Leave
  • Mobile Stipend
  • Paid time off
  • one paid volunteer day per year
  • Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year)
  • Seven associate wellness half days per year
  • Merchandise discount on all of our brands
  • Opportunities for career advancement, we believe in promoting from within
  • Access to multiple Associate Resource Groups
  • Global team of people who will celebrate you for being YOU!
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