Director Operations

Montefiore Health System•New York, NY

11d•$140,000 - $175,000•Onsite

About The Position

We are seeking a dynamic and experienced Director of Hospital Operations to lead and oversee day-to-day operational performance across the hospital campus. This role is responsible for translating organizational strategy into execution; driving efficiency, quality of care, patient throughput, and overall patient experience. The ideal candidate is a strong operational leader with a clinical background and demonstrated management experience who thrives in fast-paced, high-acuity healthcare environments.

Requirements

Bachelor’s degree required
5+ years of progressive leadership/management experience in a hospital or healthcare setting required
Strong knowledge of hospital operations, patient flow, and regulatory standards (e.g., Joint Commission, DOH)
Proven ability to lead complex initiatives and manage cross-functional teams

Nice To Haves

Master’s degree preferred

Responsibilities

Provide leadership and operational oversight to ensure alignment with organizational strategy and regulatory requirements
Translate complex data, KPIs, and operational risks into actionable insights for executive leadership
Lead hospital-wide initiatives including workflow redesign, operational readiness, and capital projects
Oversee clinical infrastructure projects such as renovations, space planning, and new program implementation
Collaborate cross-functionally with Nursing, Medical Directors, Facilities, IT, and other stakeholders to drive operational excellence
Manage real-time operational challenges including capacity constraints, high census periods, and emergency events
Serve as Incident Commander during operational or clinical disruptions as needed
Support regulatory readiness, accreditation activities, and compliance initiatives
Lead post-event reviews, root cause analyses, and continuous improvement efforts
Foster a collaborative, patient-centered culture across multidisciplinary teams