Director of Strategic Partnerships

Access • Peabody, MA

10h

About The Position

Access is hiring a Director of Strategic Programs to work directly with the Chief Revenue Officer and help drive execution across the revenue organization. This person will help keep the business focused on the highest-priority work across Sales, Marketing, Revenue Operations, Customer Success, Client Care, and Retention. The role is part Chief of Staff, part strategic operator, and part program leader. The right candidate will bring structure, urgency, and follow-through. They will be comfortable working with senior leaders, managing cross-functional initiatives, using data to identify issues, and turning business priorities into clear plans of action. This is a director-level role for someone who can operate at both the strategic and execution level.

Requirements

• 8-12+ years of experience in management consulting, strategy, business operations, revenue operations, corporate strategy, strategic programs, or a Chief of Staff role.
• Experience working with senior executives in a B2B environment.
• Strong understanding of sales, marketing, pipeline generation, forecasting, customer success, retention, and revenue operations.
• Ability to lead cross-functional work without direct authority.
• Strong analytical, problem-solving, and program management skills.
• Excellent written and verbal communication skills, including executive-level presentations.
• High ownership, sound judgment, discretion, and comfort operating in a fast-moving environment.

Nice To Haves

• Management consulting experience strongly preferred, ideally in strategy, operations, transformation, or commercial excellence.
• MBA preferred.
• Experience supporting a CRO, CCO, COO, CEO, or other senior commercial executive preferred.
• Experience in a private equity-backed, services, SaaS, information management, compliance, healthcare, energy, or other regulated-industry environment preferred.
• Familiarity with Salesforce, pipeline dashboards, forecasting, account planning, customer health metrics, and executive scorecards preferred.

Responsibilities

• Partner with the CRO to manage the most important priorities across the revenue organization.
• Lead cross-functional programs across Sales, Marketing, Revenue Operations, Customer Success, Client Care, and Retention.
• Help run the revenue operating cadence, including leadership meetings, business reviews, forecast reviews, QBRs, and executive updates.
• Track key initiatives, owners, milestones, risks, and outcomes to ensure work is moving forward.
• Prepare clear executive materials, presentations, dashboards, and decision support for the CRO and senior leadership.
• Work with Revenue Operations and Finance to monitor key business metrics, including bookings, pipeline, forecast accuracy, sales productivity, retention, expansion, GRR, and NRR.
• Identify process gaps, execution risks, and areas where the revenue organization can operate more effectively.
• Support strategic initiatives such as pipeline growth, customer expansion, account planning, retention improvement, Client Care improvement, sales process discipline, and GTM execution.
• Improve alignment and communication across revenue teams and cross-functional partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Director