Flosum-posted 4 months ago
Full-time • Director
San Francisco, CA
101-250 employees

We will be launching the Salesforce Executive Council, a high-trust, invitation-only peer forum for Salesforce focussed IT executives from enterprise-scale Salesforce customers. To lead this initiative we are seeking someone with deep experience within the Salesforce Ecosystem who can build and run this initiative end-to-end: from curating the right executive members and developing engaging content to facilitating discussions and growing the community with purpose, candor, and trust. You will already be deeply engaged within the Salesforce community with a demonstrable career working in the ecosystem - Salesforce, Salesforce Partners, Salesforce users and beyond. You will be the architect, operator, and host of a truly differentiated Salesforce executive community—one that encourages open, nonpartisan, vendor-free dialogue to help Salesforce leaders share insights, solve common problems, and build lasting relationships. This role requires someone who can connect deeply with senior technology leaders in the Salesforce domain, craft thoughtful programming, moderate with authenticity and professionalism, and create a Salesforce community that people value enough to come back to again and again.

  • Identify, vet, and personally invite IT and Salesforce executives from large enterprises (5,000+ employees)
  • Build and manage a vetted list of target executives across industries in the Salesforce ecosystem
  • Develop messaging, outreach campaigns, and 1:1 invitations (LinkedIn, email, in-person)
  • Cultivate relationships with members to ensure engagement, feedback, and retention
  • Design agendas for executive council sessions that address both Salesforce-specific and strategic enterprise IT topics (e.g., AI, technical debt, change management, platform limits, DevOps, data strategy)
  • Curate and prep speakers and moderators from within the community
  • Develop guiding questions, themes, and discussion formats (fireside chats, roundtables, war story spotlights)
  • Plan and host quarterly in-person gatherings in the Bay Area
  • Own the logistics end-to-end (venue, schedule, invites, check-ins, follow-ups), with support from operations as needed
  • Moderate panels and discussions using Chatham House Rule to encourage honesty and vulnerability
  • Create a welcoming and discreet environment, akin to an executive peer group or confidential support forum
  • Summarize key (non-attributed) insights and patterns for internal reflection and future programming
  • Maintain ongoing communications with members: reminders, recaps, topic polls, and thank-you notes
  • Manage feedback loops to continuously improve each session
  • Build a long-term growth plan for the Salesforce community beyond the Bay Area
  • Explore Salesforce led partnerships, Salesforce user advisory boards, and potential member-led chapters
  • Collaborate closely with Flosum executives for strategic alignment (without introducing a vendor agenda)
  • 8+ years of experience in executive programs, enterprise events, customer communities, CXO councils, or peer networks
  • Minimum 7 years experience within the Salesforce Ecosystem spanning strategic and technical leadership
  • Demonstrated success in recruiting senior executives and hosting strategic roundtables or councils
  • Domain expertise within the Salesforce ecosystem and large enterprise IT leadership context (e.g. CIO, VP of IT, platform owners)
  • Strong networks within the Salesforce community
  • Recognised as a thought leader and builder
  • Experience in enterprise SaaS, customer marketing, field marketing, or community-led growth
  • Competitive salary and benefits package
  • Comprehensive health benefits from the first day, including medical, dental, vision, HSA, and mental health support
  • 401K retirement savings plan to support long-term financial security
  • Unlimited flex time off plan, including all major U.S. holidays, for optimal work-life balance
  • Flexible work hours
  • Hybrid working environment, allowing flexibility in location
  • Monthly capped reimbursement for phone and internet expenses to facilitate remote work arrangements
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