Director of Sales & International Business

Adventure Ready Brands•Littleton, NH

5d•Remote

About The Position

The Director of Sales & International Business is responsible for the sales, distribution, legal and regulatory aspects of business management for all markets outside of the United States and Canada. This role involves establishing and managing a distributor network overseas, expanding international sales by increasing business with existing distributors and developing business in new international markets. The position requires maintaining a CRM database, traveling regularly to meet with distributors and accounts globally, and overseeing customer service for international accounts. Additionally, the Director will have oversight of overseas warehousing and distribution, ensure compliance with international regulations, manage contracts and technical agreements, and protect the company's intellectual property rights. This role also involves providing input to distributors for strategic planning, educating them on product technical aspects and selling points, and staying informed about industry developments and competitor activities. Collaboration with cross-functional teams to bring new product ideas to market is essential, as is evaluating distributor performance annually and preparing budgets and sales projections. Accurate forecasting of customer needs and participation in relevant webinars and seminars are also key responsibilities. Continuous monitoring of websites for regulatory and legal requirements impacting the business is necessary. Other duties as assigned.

Requirements

Minimum of 5 year’s international business experience, preferably with personal care products.
Strong track record of opening new markets/customers required.
Demonstrated ability to manage and grow distributors or 3rd party sales.
Ability to attend/effectively run meetings in customer’s time zones.
Awareness of sensitivity to cultural differences and nuances.
Strong computer, telephone, and interpersonal skills.
Detail oriented and organized.
Must be able to make independent decisions and manage individuals and teams.
Overseas travel is required.

Responsibilities

Establishes and manages distributor network overseas.
Expands international sales by increasing business with existing distributors and develops business in new international markets.
Maintains CRM database to include distributor annual programs and contact points so as to clearly identify responsible parties by market.
Travels regularly to meet with distributors and accounts around the world.
Oversees customer service responsibilities for international accounts, working with office staff to ensure quality service for customer base.
Has oversight responsibility for overseas warehousing and distribution activities.
Ensures international sales activities, products and contracts are compliant with international regulations.
Manages contracts and technical agreements with overseas companies and consultants.
Ensures protections of Tender’s intellectual property rights.
Provides input to distributors for development and implementation of strategic plan to achieve successful results for Tender’s products.
Familiarizes distributors and any of their representative agencies with the technical aspects of the products and their unique selling points.
Increases knowledge of our products, and industry as well as the activities and products of our competitors.
Works cross functionally to help bring new product ideas/concepts to life in existing markets to help grow our brands and sales.
Evaluates performance of distributors on an annual basis.
Prepares annual budget and sales projections for Tender’s international business in a timely manner.
Accurately forecast customer needs on an ongoing basis to ensure cross functional visibility and alignment.
Participation in webinars and seminars covering new industry and trade developments.
Continuous monitoring of web-sites related to specific regulatory and legal requirements impacting Tender’s business.
Other duties as assigned.