Director of Safety, Security, and Asset Protection

Moncler Group•New York, NY

11d•Hybrid

About The Position

The Director of Safety, Security & Asset Protection will lead the strategic development and execution of enterprise-wide safety, security, asset protection, and risk mitigation programs across all Moncler and Stone Island retail stores, corporate offices, and operational environments throughout the Americas region, including the United States, Canada, Mexico, and Brazil. This leader will serve as a key cross-functional partner to Retail, Operations, Facilities, Human Resources, Finance, Legal, and external security stakeholders to ensure the organization maintains a safe, secure, and brand-aligned environment for employees, clients, and company assets. The role is responsible for advancing proactive risk management strategies, strengthening operational controls, reducing loss exposure, supporting business continuity efforts, and enhancing crisis preparedness across the region. The ideal candidate brings a modern and balanced approach to luxury retail security, combining strong investigative and operational expertise with strategic leadership, partnership-oriented collaboration, data-driven decision-making, and a service-minded approach aligned with elevated client experience standards.

Requirements

Bachelor’s degree preferred; equivalent combination of education and experience will be considered.
10+ years of progressive experience in Asset Protection, Safety, Security, Risk Management, or Loss Prevention within retail, luxury retail, hospitality, or other consumer-facing environments.
Significant multi-site and regional leadership experience across complex operational environments.
Demonstrated experience leading cross-functional partnerships and influencing senior leadership within fast-paced organizations.
Experience managing security technology systems, including CCTV, access control systems, alarm monitoring platforms, and reporting tools.
Strong understanding of organized retail crime investigations, workplace safety standards, crisis management, fraud prevention, and physical security operations.
Strong investigative interviewing, analytical, and problem-solving capabilities.
Strong business acumen with the ability to balance risk mitigation, operational realities, and luxury client experience expectations.
Luxury sensibility with a strong understanding of elevated service environments and brand presentation standards.
Client-centric mindset with the ability to implement security and safety measures that protect the business while preserving the luxury client experience.
Excellent communication, presentation, and stakeholder management skills.
Highly organized, adaptable, and capable of operating effectively in dynamic, high-growth environments.
Advanced proficiency in Microsoft Office Suite, reporting tools, exception-based reporting systems, and retail operational platforms.

Nice To Haves

Professional certifications such as LPC, CFI, or equivalent credentials are strongly preferred.

Responsibilities

Develop and execute a comprehensive regional safety, security, and asset protection strategy aligned with organizational priorities and luxury retail operational standards.
Lead initiatives focused on shrink reduction, fraud prevention, workplace safety, inventory protection, and operational risk mitigation.
Continuously assess emerging retail crime trends, organized retail crime activity, protest activity, cybersecurity-adjacent operational risks, and broader environmental threats impacting the business.
Establish scalable policies, procedures, and governance frameworks that support operational effectiveness while protecting employees, clients, and company assets.
Build strong partnerships with retail leadership teams to promote accountability, awareness, and consistent execution of safety and asset protection standards.
Conduct store and operational assessments aligned with the Global Assessment strategy, utilizing a coaching-focused approach designed to strengthen execution, compliance, and operational discipline.
Lead training initiatives for store leadership and corporate teams on safety protocols, emergency response procedures, fraud awareness, workplace violence prevention, and loss prevention best practices.
Provide strategic guidance and real-time support to stores and field teams during elevated security events, operational incidents, and crisis situations.
Oversee physical security systems and programs, including CCTV, alarm systems, access control, guard services, and emergency response protocols in line with the Global Technology standards to ensure standardization of the approach and systems.
Manage relationships with external security vendors, consultants, law enforcement agencies, and industry partners to ensure service excellence and operational effectiveness.
Partner closely with Facilities and Operations teams on new store openings, renovations, flagship activations, and security infrastructure projects.
Lead security planning and operational readiness efforts for high-profile events, flagship locations, executive visits, and elevated traffic periods in line with the Corporate guidelines and in close cooperation with the Milan Security Leadership.
Manage departmental budgets, vendor negotiations, service agreements, and related operational expenditures with a focus on efficiency and ROI.
Develop reporting frameworks and executive-level dashboards that provide visibility into shrink trends, incidents, investigations, safety metrics, and enterprise risk exposure.
Support the continued evolution of a proactive, prevention-focused culture centered around safety, accountability, operational excellence, and employee engagement.
Demonstrate a collaborative, team-oriented approach, actively supporting activities that contribute to overall business goals.
Foster a positive and respectful work environment, encouraging open communication and cooperation across teams and with management.
Uphold company policies and procedures, setting a professional example in conduct and performance.
Maintain high standards of customer service, integrity, and professionalism in all interactions.
Perform additional responsibilities as assigned by management in support of team and company objectives.