Director Of Risk Management

Joeris General Contractors • San Antonio, TX

15h • Hybrid

About The Position

This role is responsible for promoting and building the Joeris bold promise, mission, vision, and values to employees. The Director of Risk Management will oversee all corporate and project-specific insurance programs, including General Liability, Builder's Risk, Workers' Compensation, Auto Liability, Umbrella/Excess Liability, Professional Liability, Pollution Liability, Cyber Liability, Executive Risk Insurance, OCIP/CCIP programs, Subcontractor Default Insurance (SDI), and the Company's captive program. The position involves leading annual insurance renewals, coordinating underwriting submissions, and managing relationships with brokers, carriers, and other risk advisors. A key aspect of this role is analyzing coverage terms to ensure appropriate protection and monitoring insurance costs to develop strategies for improving the total cost of risk. The Director will also oversee Builder's Risk program operations and the Master Builders Risk (MBR) program, including monthly coordination with project managers and quarterly reporting to finance leadership. Additionally, the role includes reviewing owner contracts, subcontracts, vendor agreements, and purchase orders for risk exposure, ensuring appropriate indemnification, insurance, and limitation of liability provisions. Collaboration with legal and operations teams during contract negotiations is essential. The Director will establish and enforce subcontractor insurance compliance requirements, oversee the subcontractor prequalification program, and manage owner-specific insurance compliance requirements. Maintaining insurance records in accordance with applicable retention requirements is also a responsibility. The role directs claims management across all lines of insurance, coordinating investigations and resolution with various stakeholders. Accurate loss run analysis and reserve monitoring are crucial, along with developing strategies to reduce claim frequency and severity. The Director will oversee incident documentation and severity assessment through Procore, and exercise direct-payment authority on minor third-party property damage claims. Support for Legal in document discovery and claim documentation is expected. The Director serves as the Company's focal point for employee work-related injury case management, submitting workers' compensation claims, tracking care, and determining appropriate treatment pathways. Providing situational awareness on the Company's Experience Modification Rate (EMR) and recommending actions to protect and improve it is important. Coordination with HR and Operations on return-to-work and light-duty placement is also part of the role. The Director will develop and lead the company's enterprise risk management framework, identifying and mitigating risks associated with commercial construction projects. Strategic guidance to executive leadership regarding emerging industry risks, insurance trends, and regulatory changes will be provided. Collaboration with Safety leadership to align risk strategy with jobsite safety programs, analyzing incident trends, and recommending proactive risk reduction measures is expected. The role translates safety performance into insurance and financial outcomes, communicating EMR, loss trends, and total cost of risk to leadership. Participation in major incident reviews, root cause analysis, and OSHA compliance support are included. The Director will oversee surety relationships, ensure compliance with regulations, and assist with audits. Cross-functional collaboration with Operations, Legal, and Marketing/business development teams is vital. The Director will oversee the risk and insurance technology stack, including Procore, SharePoint, Jones, and TradeTapp. Financial responsibilities include developing and managing departmental budgets, tracking key risk management metrics, and preparing executive-level reporting. The Director will lead and mentor risk management and insurance personnel, establish best practices, and foster a culture of accountability, safety, and proactive risk awareness. Assistance with special projects for executive leadership is also required.

Requirements

• Bachelor's Degree in Risk Management, Construction Management, Business Administration, Finance, or related field required.
• 10+ years of progressive risk management experience in commercial construction or general contracting.
• Strong knowledge of construction insurance programs, contractual risk transfer, and claims management.
• Familiarity with large-scale commercial, industrial, healthcare, multifamily, or mixed-use construction projects.
• Experience collaborating with actuarial consultants, captive managers, brokers, auditors, third-party administrators, and finance teams.
• Familiarity with construction risk and insurance technology platforms such as Procore, TradeTapp, and subcontractor prequalification systems.
• Ability to multi-task, work under pressure with minimal oversight, display a high degree of initiative and accuracy, and effectively manage time and workload.
• Strong analytical and problem-solving skills, including the ability to analyze claim trends, reserve development, and total cost of risk within large deductible or self-insured environments.
• High attention to detail; must possess the confidence that work product is accurate and complete.
• Ability to initiate new ideas to streamline routine tasks and improve departmental processes.
• Ability to communicate insurance program performance, risk exposures, and financial impact to executive leadership and operational teams.
• Knowledge of contract management, certificate of insurance tracking, and subcontractor prequalification systems.
• Advanced knowledge of Microsoft Excel, including conditional formulas and formatting.
• Familiarity with workers' compensation case management, Experience Modification Rate (EMR) tracking, and incident reporting workflows in Procore or similar platforms.
• Emotional intelligence.

Nice To Haves

• Experience managing OCIP/CCIP programs preferred.
• Experience overseeing high deductible, self-insured, or Subcontractor Default Insurance (SDI) structures, including collateral requirements, claim funding, and loss forecasting, strongly preferred.
• Experience with captive insurance programs (group, single-parent, or protected cell), alternative risk financing, and loss-sensitive insurance structures preferred.
• Demonstrated experience overseeing subcontractor prequalification, financial risk analysis, and trade partner performance monitoring in support of SDI program requirements.
• Professional certifications such as ARM, CPCU, CRM, CSP, or CHST strongly preferred.

Responsibilities

• Oversee all corporate and project-specific insurance programs, including General Liability, Builder's Risk, Workers' Compensation, Auto Liability, Umbrella/Excess Liability, Professional Liability, Pollution Liability, Cyber Liability, Executive Risk Insurance, OCIP/CCIP programs, Subcontractor Default Insurance (SDI), and the Company's captive program.
• Lead annual insurance renewals and coordinate underwriting submissions.
• Manage relationships with brokers, carriers, third-party administrators, actuarial consultants, and other risk advisors.
• Analyze coverage terms, endorsements, exclusions, and limits to ensure appropriate protection.
• Monitor insurance costs and develop strategies to improve total cost of risk.
• Oversee Builder's Risk program operations, including per-project BR requests, BR questionnaires and extensions, and coordination of owner-provided BR coverage.
• Oversee the Master Builders Risk (MBR) program, including monthly coordination with project managers for completion dates and coverage adjustments and quarterly MBR reporting to finance leadership.
• Oversee endorsement processing, insurance invoice review, and coordination with Accounts Payable.
• Review owner contracts, subcontracts, vendor agreements, and purchase orders for risk exposure, ensuring appropriate indemnification, insurance, and limitation of liability provisions.
• Collaborate with legal and operations teams during contract negotiations.
• Establish and enforce subcontractor insurance compliance requirements, including oversight of certificate of insurance issuance and tracking, Additional Insured and blanket endorsement management, job-specific COI requests.
• Lead the subcontractor prequalification program as a foundational risk-transfer mechanism, including financial risk analysis, trade partner performance monitoring, and ongoing compliance oversight.
• Oversee owner-specific insurance compliance requirements and coordinate with project teams to ensure documentation is complete prior to project start.
• Maintain insurance records, certificates, and endorsements in accordance with the Texas Statute of Repose and other applicable retention requirements.
• Direct claims management across all lines of insurance, coordinating investigations and resolution with carriers, legal counsel, third-party administrators, field inspectors, forensic experts, and project teams.
• Maintain accurate loss run analysis and reserve monitoring; develop strategies to reduce claim frequency and severity under retained-risk structures.
• Oversee incident documentation, severity assessment, and notification workflows through Procore, including timely notification to executive leadership for serious incidents.
• Exercise direct-payment authority on minor third-party property damage claims to expedite resolution.
• Support Legal with document discovery, claim documentation, and evidence requests in connection with claims and suits.
• Serve as the Company's focal point for employee work-related injury case management, in coordination with HR and Operations.
• Verify appropriate treatment levels at occupational clinics and ensure injuries are fully addressed through completion of care.
• Submit workers' compensation claims and track care and adjuster activity through resolution.
• Determine appropriate treatment pathways, including direct-payment cases versus claims elevated to the WC carrier.
• Provide situational awareness on the Company's Experience Modification Rate (EMR) and recommend actions to protect and improve it.
• Coordinate with HR and Operations on return-to-work, light-duty placement, and reasonable accommodation for non-work-related injuries.
• Develop and lead the company's enterprise risk management framework across all construction operations.
• Identify operational, contractual, financial, legal, and safety-related risks associated with commercial construction projects.
• Recommend and implement risk mitigation strategies to minimize losses and protect company assets.
• Provide strategic guidance to executive leadership regarding emerging industry risks, insurance trends, and regulatory changes.
• Partner with Safety leadership to align risk strategy with jobsite safety programs; analyze incident trends and recommend proactive risk reduction measures.
• Translate safety performance into insurance and financial outcomes, communicating EMR, loss trends, and total cost of risk to executive leadership and Business Unit Leaders.
• Participate in major incident reviews and root cause analysis.
• Support OSHA compliance, including production of annual OSHA 300A logs by office.
• Track safety training metrics and support Safety leadership with annual training planning to meet established Company goals.
• Deliver the risk orientation component of new-hire onboarding in coordination with HR.
• Participate in semi-annual safety and risk briefings across office locations to communicate performance, trends, and initiatives.
• Oversee surety relationships and support bonding capacity management.
• Ensure compliance with federal, state, and local insurance and risk management regulations; maintain contractor licensing and bonding requirements where applicable.
• Assist with audits related to insurance, payroll, workers' compensation, and subcontractor compliance.
• Coordinate with Operations on project-specific risk considerations and claim resolution status.
• Coordinate with Legal on complex claims, suits, and document discovery.
• Provide Marketing and business development teams with safety performance data, insurance program information, and project-specific risk inputs in support of proposals and pursuits.
• Oversee the risk and insurance technology stack, including Procore, SharePoint, Jones and TradeTapp, to ensure data integrity and operational efficiency.
• Develop and manage departmental budgets; track and report key risk management metrics, claims performance, and insurance program effectiveness.
• Prepare executive-level reporting for leadership and stakeholders; support financial forecasting related to insurance costs, deductibles, reserves, and retained losses.
• Lead and mentor risk management and insurance personnel; establish best practices and standardized procedures across all business units.
• Foster a culture of accountability, safety, and proactive risk awareness.
• Assist the executive leadership with special projects and other duties as they arise.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive