Director of Retail Operations
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About The Position
The Director of Retail Operations is responsible for leading the end-to-end operations of a growing fleet of retail stores, ensuring operational excellence, team development, and business growth. This role oversees all aspects of store performance, budget management, inventory control, customer experience, and new store development and expansion. The ideal candidate is an experienced leader with a strong background in retail operations, strategic planning, budget management and forecasting, and people management, capable of driving consistency and innovation across multiple store locations. Role is based in our NYC corporate office (3 days in office), and travel is required.
