Director of Quality - Integrated Solutions

Elbit Systems - Fort Worth, TX

Full-time - Senior

Fort Worth, TX

Transportation Equipment Manufacturing

About the position

The Director of Quality provides leadership for Quality, Continuous Improvement and Lean Philosophies to the site leadership team, business units, and functional departments. Provide leadership in implementing Advanced Product Quality Planning and Production Part Approval as part of a comprehensive new product introduction process. Provide leadership to provide synergy with other sites within ESA for Process consistent Quality Management System, methodologies for measuring and improving customer satisfaction, continual improvement and Lean philosophies in support of the site strategic plan and objectives. Also establish the site Management System and appropriate 3rd party registrations.

Responsibilities

• Establish, implement, and maintain a Management System that meets the standards of ISO 9001, AS 9100 and CMMI.
• Work with the Vice President of Quality to establish Quality Policy and Quality Objectives.
• Define and implement the site Management Review process.
• Establish other implementing processes, ensuring that they meet the requirements of CMMI, Level 3 where appropriate.
• Provide resources and expertise in process documentation, measurement, and improvement.
• Report on the effectiveness of the Management System to senior leadership.
• Maintain registration to ISO 9001 and AS 9100.
• Assist other managers with identifying and mapping the interactions of key business processes.
• Define and implement processes for continual improvement.
• Provide information to site leadership on the effectiveness of the Management System.
• Establish, implement, & maintain a systematic approach to process management and improvement.
• Promote continual improvement in all key business and site processes.
• Act as Executive Champion for Lean Six Sigma, Management System Development, Root Cause and Corrective Action, and Internal Auditing Program.
• Support the Executive Champions of other improvement activities, including High Performance Work Organization (HPWO), Program Management Center of Excellence (PMCOE), and Engineering Process Improvement (OPG).
• Provide necessary support to other improvement projects and activities.
• Establish and maintain measures of customer satisfaction.
• Provide measurement and analysis of customer feedback and other customer satisfaction indicators.
• Align metrics with Elbit Systems Group and with other ESA sites.
• Ensure customer expectations are communicated throughout the organization.
• Identify process improvement opportunities based on customer information.
• Drive lean philosophies through the organization.
• Employ Value Stream Mapping to understand processes and eliminate waste.
• Use 5S to provide standardization to the organization.
• Assist operations in developing a visual factory.
• Provide Leadership and Support for Kaizen Events.
• Implement statistical techniques to assure data analysis.

Requirements

• Excellent Written/Verbal communication.
• Trained in Facilitation skills.
• Experience with Supplier interaction.
• Ability to handle Customer interactions professionally.
• Participates in an External Quality Organization.
• Experience with Process Improvement programs.
• Experience with QC Tools.
• Experience with QM Tools.
• Embraces Teamwork structure.
• QMS Experience.
• Knowledge of SPC.
• Knowledge of Design of Experiments.
• Experience working with ISO 9001.
• Experience working with AS 9100.
• Experience working with AS 9102.
• Experience working with AS 9103.
• Familiar with CMMI Model requirements.
• Bachelor's degree required, master's degree preferred.

Nice-to-haves

• Certified Quality Manager.
• Black Belt Certification.
• Professional Engineer.

Benefits

• Most locations offer a 9/80 schedule providing every other Friday off.
• Competitive compensation & 401k program to plan for your future.
• Robust medical, dental, vision, & disability coverage with qualified wellness discounts.
• Basic Life Insurance and Additional Life & AD&D Insurances are available.
• Flexible Vacation & PTO.
• Paid Parental Leave.
• Generous Employee Referral Program.
• Voluntary Benefits Available: Longer Term Care, Legal, Identify Theft, Pet Insurance, and many more options.
• Voluntary Tricare Supplement available for military retirees.