Director of Outlets (Ultra-Luxury Hospitality)
The Restaurant Zone•New York, NY
•Onsite
About The Position
This is a premier leadership role for an operator who trades standard restaurant chaos for absolute precision, emotional intelligence, and quiet elegance. If you excel at mentoring high-performing management teams, managing complex luxury financials, and curating unforgettable guest and member experiences, you will thrive here.
Requirements
- 5+ years of F&B leadership experience within an ultra-luxury hotel environment, elite membership club, or world-class fine dining group.
- Deep knowledge of premium food preparation, fine wine, spirits, and high-end guest trends.
- A naturally composed, energetic personality capable of handling high-pressure situations with grace.
- Highly organized with strong P&L literacy and experience with modern hospitality systems (e.g., MICROS, SevenRooms, Harri).
- NYS Department of Health and Hygiene certification is required.
Nice To Haves
- TIPS/ServSafe certifications are highly preferred.
Responsibilities
- Oversee daily operations across multiple high-end concepts, ensuring flawless steps of service, uncompromising presentation, and strict adherence to global luxury standards (LQA).
- Manage annual operating budgets, track P&L performance, drive strategic forecasting, and identify revenue-generating programming alongside Sales & Marketing.
- Lead, inspire, and develop a retained team of outlet managers and hourly colleagues, fostering an environment rooted in trust, respect, and humility.
- Maintain strict oversight of health, safety, and sanitation regulations (DOH), conducting regular audits to ensure pristine facility standards.
Benefits
- Medical
- Dental
- Vision
- 401k
- Commuter Benefits
- Potential Bonuses
- Dining Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
