About the position
We are experts in lifestyle, boutique hotels and restaurants. We elevate our food and beverage to match the quality and sensorial experience of our hotels. We create memories, bring dreams to life, and deliver unmatched perfection around every corner. From the moment of arrival, guests are met with personalized and thoughtful service. This is where you can be yourself and truly succeed. Join our team of innovators!
Responsibilities
- Teach and inspire your team to exceed the expectations of every guest that arrives to the hotel.
- Anticipate the needs and desires of guests and others in a fast-paced environment.
- Engage and work cooperatively with other departments, exemplifying strong teamwork.
- Resolve conflicts and setbacks as opportunities for improvement and growth.
Requirements
- Hospitality management education and/or appropriate level of on-the-job training.
- Two years’ experience as a Front Desk leader.
- Strong customer-relation skills with a total commitment to guest satisfaction.
- Ability to lead a team of Front Desk clerks and provide direction.
Nice-to-haves
- Opera or Lightspeed knowledge.
