Director of Events

Arlo Williamsburg•New York, NY

12h•$110,000 - $120,000•Onsite

About The Position

Arlo Hotels, an independent lifestyle hotel, is actively seeking a dynamic Director of Events. This role is responsible for the oversight and operational performance of the Event Venues. The Director of Events will ensure maximum guest satisfaction through planning, organizing, directing, and controlling the administration and management of salaried and hourly staff. This person should have a demonstrated ability in meeting events objectives and a proven track record of strategic planning and implementation leading to successful outcomes in the events arena.

Requirements

Prior experience in Events, Catering and/or Convention Services (3-5 years)
Accuracy with numbers, budgeting experience administration
High degree of organization and motivation
Excellent verbal and written communication skills
Outgoing, pleasant personality and good grooming
Able to use Microsoft Word, Excel, and Outlook
Strong project management skills
Ability to analyze client needs and negotiate pricing
Ability to work under time pressures and extensive hours
Maintain a high level of professional appearance, demeanor and image of self and hotel.
Be sales and profit minded.

Responsibilities

Manage weekly BEO meetings to discuss upcoming events with other department heads to ensure proper execution.
Maintain standards for business processes between group sales and banquet events to ensure quality of booking criteria and contract integrity.
Achieve goals set for the event and banquet department, including cost and profit goals related to event operations.
Ensure professional and timely communication with all event queries and clients.
Ensure all contracts are completed and payment is collected in advance of all events.
Develop annual budgets, period end critiques, and forecasts.
Control labor, costs, and expenses, operating within budgetary and forecasted guidelines.
Supervise Event and Banquet department staff, including training, development, counseling, and disciplining.
Ensure adequate management coverage within the event operation, including weekends and weekday evenings.
Run the Banquet floor as needed for additional coverage.
Create special events in conjunction with the Executive Chef.
Work closely with the Executive Chef to ensure menus are up-to-date and competitive in pricing and offerings.
Develop and implement theme parties, props, special event parties, holiday parties, etc.
Perform a monthly walk-through of all banquet areas for work orders and review sanitation issues.
Follow proper controls and standard operating procedures regarding billing and advanced payment of social clients.
Attend community and business events, including joining local/national organizations.
Handle group events as deemed necessary by the General Manager.
Support and monitor cleanliness and safety issues when touring the hotel.
Maintain effective communications within and between departments to ensure proper servicing of guest expectations.
Implement and support hotel operation policies and procedures.
Attend daily, weekly, and monthly meetings to ensure the hotel and events are operating efficiently to the Arlo Williamsburg standards.