The Farmer's Dog - New York City, NY

posted 4 days ago

Full-time - Senior
New York City, NY
Food Manufacturing

About the position

The Farmer's Dog is seeking a dynamic and experienced Director, HR Operations to join our growing Human's team. In this critical role, you will develop, enhance, and optimize the core HR Operations infrastructure at The Farmer's Dog. The ideal candidate will work collaboratively across the organization to deliver operational excellence in HR programs, manage the PEO relationship, oversee multi-location compliance, and establish robust policies and processes to support our employees and drive company growth. Reporting to the SVP of Humans, this role will have a significant impact company-wide, working closely with HR, Finance, managers, and employees.

Responsibilities

  • Develop and execute strategic plans for the HR Operations function to meet current needs and anticipate future requirements as we scale.
  • Lead, mentor, and grow your team, fostering an environment that encourages career development and maximizes individual strengths.
  • Provide exceptional support to employees on all HR Operations-related matters, ensuring a positive experience that aligns with our commitment to customer service excellence.
  • Oversee the delivery and effectiveness of core HR processes across all employee life-cycle activities, including compliance, policy implementation, immigration, payroll, benefits, and compensation records.
  • Lead the development, implementation, and continuous improvement of core programs in the employee lifecycle, ensuring seamless onboarding, off-boarding, employee changes, and providing operational support for compensation, performance, and recruiting.
  • Manage and evolve all employee systems of record, ensuring accurate and confidential data maintenance. Implement new systems as needed, including HRIS and payroll systems.
  • Ensure compliance with applicable local, state, and federal labor and employment laws and regulations, staying current on legal updates and best practices.
  • Directly and indirectly support the hiring and development of Human's team members, contributing to a high-performing and cohesive team.
  • Lead and implement various HR initiatives, including system changes and process improvements, to support The Farmer's Dog's rapid growth.

Requirements

  • 10+ years in HR operations
  • 4+ years of leading operationally-focused HR teams
  • Outstanding decision quality and experience in compliance and risk management
  • Ability to prioritize and set direction for a team in a fast-paced environment

Nice-to-haves

  • Experience in a direct-to-consumer business model
  • Familiarity with multi-location compliance
  • Strong project management skills

Benefits

  • Dog-friendly office in Greenwich Village
  • Market-competitive compensation and equity packages
  • Comprehensive Healthcare, Dental, and Vision
  • Company supported mental health benefits
  • 12 week paid parental leave
  • Competitive 401k plan with company match
  • Flexible PTO
  • Discounted fresh food for your pup
  • Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug
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