Bright Horizons - Newton, MA
posted about 1 month ago
Full-time - Senior
Newton, MA
Social Assistance
About the position
The Director of Growth Learning and Development at Bright Horizons Family Solutions is responsible for the strategic development and implementation of learning programs tailored for sales and account directors, as well as marketing and support specialists. This role involves overseeing the Growth Learning team, collaborating with senior leaders and stakeholders, and ensuring that learning initiatives align with the team's annual goals. The director will lead training projects, manage learning activities, and apply best practices in instructional design to foster a culture of continuous learning and development within the organization.
Responsibilities
- Identify opportunities for and lead execution of training projects that drive annual progress toward Growth Team revenue goals.
- Maintain a strong understanding of Bright Horizons buyer's journey, industry sectors, and B2B marketing strategy to effectively lead training efforts.
- Manage the development, delivery, and assessments of learning activities and programs for in-person, virtual, and autonomous learning.
- Focus on key sales skills and functional learning to help team members effectively communicate the value of products and services.
- Apply best practices in instructional design and adult learning principles to support ongoing learning across teams.
- Plan and execute Growth Team-wide meetings throughout the year, including in-person team meetings as needed.
- Develop training metrics, tracking, and reporting to demonstrate the effectiveness of learning activities and programs.
- Advise Growth Team leaders on long-term training and development needs and manage strategic needs assessments.
- Supervise other Growth Learning team members to ensure annual training goals are met and deliver a consistent training experience.
- Collaborate with Talent and Learning Services teams to align learning practices with the overall Bright Horizons learning organization.
Requirements
- Bachelor's Degree in Business, Communications, Organizational Development, or related area.
- 7 years of experience in sales, account management, training, and/or adult learning programs.
- 3 years of supervisory/team leadership experience.
Nice-to-haves
- Strong understanding of the sales and account management environment, including sales enablement and revenue-facing roles.
- Expert training facilitation skills for large and small audiences.
- Ability to manage multiple projects, anticipate roadblocks, and meet deadlines.
- Familiarity with the Bright Horizons buyer's journey and adaptability to market changes.
- Strong internal relationship-building and collaboration skills.
- Experience with Microsoft platforms including Teams, SharePoint, PowerPoint, Excel, Word, and Outlook.
- Experience with CRM (Salesforce) sales enablement functionality.
- Experience with learning management systems and virtual training creation software.
Benefits
- Health insurance
- 401(k)
- Tuition reimbursement
- Paid time off
- Childcare discounts
- Education assistance
