Director, Event Operations

QTS Realty Trust - Overland Park, KS

Full-time - Senior

Overland Park, KS

Real Estate

About the position

As the Director of Event Operations, you will play a pivotal role in shaping the success and reputation of QTS through meticulously planned and executed events. Working directly with the C-Suite, your leadership will directly impact the alignment of event strategies with QTS's mission and goals, ensuring that every event fosters community.

Responsibilities

• Lead the design and centralized event planning team in collaboration with leadership, aligning with QTS's mission and goals.
• Develop event reporting processes and tools to work cross-functionally to assess and improve event management and deployment.
• Lead the teams responsible for coordinating industry events and consult on events as needed, with full responsibility for high-profile, C-level events.
• Administer all phases of the event department, including planning, logistics, Run of Show, marketing, servicing, and administrative procedures.
• Suggest new and industry-leading trends and present creative and innovative events for internal and external audiences to the C-suite.
• Run team meetings to establish a working relationship across the organization and lead team members through regular check-ins.
• Build out pre and post event processes and lead support.
• Develop event ROI model and manage event programs budget for individual events, ensuring compliance with QTS policies and processes.
• Apply analytical and problem-solving skills.
• Produce and manage 'Run of Show' at events.
• Lead the purchasing process and delivery of products for C-Suite, Sales, and Facility teams through various vendors.
• Oversee swag inventory and ensure appropriate levels by leading the sourcing suppliers, managing the fulfillment house, and overseeing the distribution of all promotional inventory.
• Source innovative and high-end gifts for CEO level clients.
• Implement new tools to facilitate swag distribution.
• Travel as necessary to attend major QTS hosted events and tradeshows (approximately 40%).

Requirements

• Bachelor's degree or professional equivalent experience.
• Five plus years of management experience directly supervising an event planning function and team.
• Ten plus years' experience managing special events, conference centers, stadium facilities, and/or similar large-scale, revenue-generating venue.

Benefits

• QRest Sabbatical
• Employee Stock Purchase
• QTS scholarship for dependents
• Eagle Club award trip eligibility
• Paid volunteer days
• Tuition assistance
• Parental leave
• Military leave assistance
• Medical, dental, vision, life, and disability insurance
• 401(k) retirement plan
• Flexible spending and HSA accounts
• Paid holidays
• Paid time off
• Employee assistance program
• Wellness program
• Bonus eligibility