Director, Environmental Services

About the position

The Environmental Services Manager is detail oriented who oversee and maintains cleanliness, safety, and sustainability at State Farm Arena ensuring the venue remains a welcoming, environmentally responsible, and hygienic environment for all guests, fans and team members.

Responsibilities

• Oversee the daily cleaning across the sports arena, including seating areas, restrooms, locker rooms, offices, and public spaces.
• Manage waste disposal and recycling programs to align with arena sustainability goals.
• Conduct regular facility inspections to ensure adherence to cleanliness and safety standards.
• Recruit, train, and supervise the environmental services staff.
• Develop and maintain staff schedules to ensure optimal coverage during events and non-event days.
• Foster a culture of teamwork, efficiency, and excellence within the department.
• Managing and executing the cleaning contract according to organizational priorities and expectations.
• Ensure compliance with health and safety regulations, including OSHA and local guidelines.
• Implement and enforce sanitation and disinfection protocols, particularly for high-traffic and high-touch areas.
• Develop emergency cleaning protocols and support risk management initiatives.
• Develop and implement sustainable cleaning practices to reduce environmental impact.
• Collaborate with arena leadership to achieve sustainability goals, such as waste reduction, energy efficiency, and water conservation.
• Track and report on sustainability metrics and propose improvements.
• Coordinate cleaning and maintenance activities during events to ensure seamless operations.
• Respond to and resolve any cleanliness or maintenance issues promptly during events.
• Collaborate with event coordinators and other departments to ensure guest satisfaction.
• Manage the environmental services budget, including labor, equipment, and supplies.
• Evaluate and recommend cost-effective cleaning products, tools, and equipment.
• Track expenditures and provide regular financial reports to arena management.
• Performs other related duties as required.

Requirements

• 7-8 years for Environmental Services Experience
• Ability to stand, walk, and lift up to 50 lbs. for extended periods
• Proven experience in facilities management, custodial services, or environmental services, preferably in a large venue or hospitality setting
• Strong leadership and team management skills
• Excellent organizational and multitasking abilities
• Knowledge of OSHA and other relevant health and safety regulations
• Proficiency in basic computer applications, including scheduling and maintenance management software

Nice-to-haves

• Bachelor's degree in Facilities Management, Environmental Science, Business Administration, or a related field.
• Familiarity with sustainability practices and green cleaning technologies