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Flagstar Bank - Helena, MT
posted about 1 month ago
About the position
The Director of Commercial Credit Products Operations at Flagstar Bank is responsible for overseeing risk and governance within the Credit Products organization. This role involves managing regulatory compliance, operational risk, and audit readiness while driving continuous improvement and transformation initiatives. The director will lead a team, develop necessary infrastructure, and ensure effective communication with various stakeholders to enhance operational processes and support scalable growth.
Responsibilities
- Manage regulatory compliance, audit, and credit review functions for 1LOD Credit Products.
- Monitor lending-related activities to ensure compliance with regulatory requirements and established policies.
- Identify compliance problems and recommend corrective actions.
- Maintain ongoing communication with team members to identify compliance and operational risks and implement mitigation steps.
- Act as the primary liaison to 1LOD Compliance and Controls.
- Own process flow charts and operational control oversight.
- Serve as an escalation point for operational, regulatory, or risk issues and investigations.
- Assist management in preparation for audit exit meetings and follow-up actions.
- Manage and develop the credit support staff, fostering a high-performing team environment.
- Facilitate logistics for internal and external exams and reviews.
- Work closely with senior management to identify priorities, goals, and objectives related to portfolio risk oversight.
- Act as Plan Manager for the Department's Business Continuity Plan.
- Deliver training and development to Credit Products underwriters and portfolio managers.
- Effectuate a formal Credit Analyst training program starting in 2026.
- Ensure appropriate quality assurance and controls.
Requirements
- Undergraduate Degree (4 years or equivalent).
- 12+ years of banking experience focusing on operational risk, transformation, and continuous improvement.
- Minimum 5 years of management supervisory experience.
- Consulting experience with a focus on Financial Institutions is strongly desired.
- Significant Project Management experience.
Nice-to-haves
- Master's Degree (or Postgraduate equivalent).
- Experience in managing projects.
- PMP designation.
