Saint Francis Health System - New Haven, CT

posted 28 days ago

Full-time
New Haven, CT
Hospitals

About the position

Responsible for the day-to-day operations of selected primary care practices and/or other specialty or sub-specialties, as required. Ensures efficient and effective office processes and workflows are in place that achieve high-quality patient care while adhering to established policies and procedures for each clinical practice site.

Responsibilities

  • Promoting optimal performance in the use of the electronic medical record and standardized procedures and workflows at each practice location.
  • Manage supervisors and office operations to seamlessly navigate and coordinate care for patients as they receive healthcare services within Saint Francis Health System and from external medical providers or systems.
  • Conducting meetings and initiating phone contact with physicians and staff at each practice site on a regular basis to address practice access and patient experiences, as well as other provider concerns or issues.
  • Forecasts, analyzes, explains and seeks to improve upon the statistical and financial performance and other operational achievements of multiple medical providers and their respective offices.
  • Determines capital needs through collaboration with physicians, staff and upper-level management and prepares the necessary justification and presentation materials to warrant approval of expenditures.
  • Serves as a communicative leader to providers and their office staff in explaining and successfully complying with legislative rules and regulations, clinical quality measures, value-based purchasing programs, and other initiatives undertaken by the Saint Francis Health System and its Warren Clinic.

Requirements

  • Bachelor's Degree in clinical, business-related fields, mathematics or statistics.
  • Previous healthcare experience preferred.
  • Above-average skills in writing reports and preparing presentations.
  • Demonstrated and substantial expertise in the use of Microsoft Word, Excel, and PowerPoint.
  • Strong ability to interpret financial and operational performance data as it relates to financial and operational management of each practice site.
  • Superior interpersonal skills that allow for effective, independent communications.
  • Ability to master the day-to-day clinical workflow of the electronic medical record and its related capabilities.

Nice-to-haves

  • Master's Degree preferred.
  • Experience with analytics and statistical software packages preferred.
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