PAR Technology - San Diego, CA
posted 11 days ago
PAR Retail (formerly Stuzo), A PAR Technology product, partners with convenience and fuel retailers to build customer loyalty strategies that drive business outcomes. The Director, Account Management for PAR Retail Customer Success is a dual-role position, balancing leadership as a people manager with individual contributions to customer success. In this role, you will act as the internal point of contact for PAR Retail accounts, serving as a strategic advocate for customers while driving measurable business outcomes. As both a leader and contributor, you will manage and mentor a team of Account Managers to deliver exceptional results while directly owning key customer relationships. Collaborating closely with Engineering, Product, Customer Success, Delivery, and external partners, you will ensure the high-quality, on-time delivery of programs and outcomes. Leveraging your expertise as a PAR Retail and industry subject matter expert, you will proactively lead with solutions, offer strategic recommendations, and drive measurable business results for our retail customers.