Direct Support Professional

About the position

The position involves providing quality care, direction, guidance, and assistance to customers with their daily activities. This includes tasks such as bathing, feeding, grooming, and administering treatments. The role also requires helping customers with appointments, transportation, and serving as a companion. Additionally, the employee will be responsible for documenting daily activities and monitoring customer safety.

Responsibilities

• Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
• Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion.
• Help customer achieve agreed-upon goals to improve quality of life and integration into the community.
• Provide written daily updates of each shift's activities using an online platform.
• Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials.
• Perform other duties as assigned.

Requirements

• Must have a high school diploma or equivalent (some positions require additional education).
• Understands and endorses ICM's mission and vision.
• Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed.
• Understands and complies with all HIPAA regulations.
• Maintains a clean and orderly work environment.
• Maintains prompt and regular attendance.