Digital Clerk

Meijer - Kent, OH

Full-time - Entry Level

Kent, OH

10,001+ employees

General Merchandise Retailers

About the position

This position at Meijer focuses on fulfilling customers' online curbside orders, ensuring a high level of customer satisfaction and loyalty through exceptional service. The role involves interacting with customers, managing order fulfillment, and maintaining a clean work environment, all while adhering to food safety guidelines.

Responsibilities

• Drive customer loyalty and satisfaction by providing remarkable service at the curbside pick-up area.
• Maintain a positive working relationship with customers, team members, and leadership.
• Present a courteous and friendly attitude towards customers and respond to their questions and needs.
• Resolve customer complaints quickly by contacting leadership when needed.
• Receive workflow from dashboard and fulfill orders for the day.
• Utilize selection process for product within the store and bag product appropriately following bagging standards.
• Store product correctly in the staging area following food safety guidelines.
• Greet each customer and take payment for the order ensuring an easy shopping experience.
• Maintain a clean and neat work environment.

Requirements

• High school graduate or equivalent required.
• 1-3 years of experience in a Meijer store preferred.
• Past cashier experience preferred.
• Ability to learn new technologies quickly.
• Strong communication skills.
• General awareness of food safety regulations.
• Detail oriented and organized.
• Process driven and ability to follow procedures in an organized and efficient way.

Benefits

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth