Development Business Analyst
About The Position
It's a great feeling to work for a company that does so much good for others around the world! This role requires a detail-oriented, proactive professional with 2–5 years of experience in data analysis, CRM management (specifically Salesforce), and non-profit operations. The ideal candidate will possess exceptional cross-cultural communication skills and the analytical mindset necessary to manage multiple priorities in a fast-paced, "for-impact" environment. A successful applicant will have Salesforce Trailhead Credentials and demonstrate a strong commitment to process documentation, sophisticated reporting, and a high level of self-awareness and emotional intelligence.
Requirements
- Salesforce experience
- Excellence in both oral and written communications
- The ability to work through stringent deadlines with attention to detail and focus on priorities
- Self-starter with the ability to manage time effectively
- Integrity in dealing with confidential donor, client, and financial information
- Ability to work under pressure and manage multiple priorities
- Ability to inspire confidence and trust in agency leadership and donors
- Ability to function as a member of a multidisciplinary team
- Cultural sensitivity towards the served population
- Computer literacy and willingness to work across multiple databases
- Possess a valid driver’s license, work eligibility status, and pass required background checks
- Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Nice To Haves
- Salesforce Trailhead Credentials
- Strong commitment to process documentation
- Sophisticated reporting skills
- High level of self-awareness and emotional intelligence
Responsibilities
- Design and maintain reports and dashboards to track gift officer activity, portfolio performance, and progress toward fundraising goals
- Deliver recurring and ad hoc reports to development leadership and stakeholders
- Serve as a liaison between the Salesforce team and development team to translate fundraising needs into technical requirements
- Design, implement, and evaluate fundraising campaigns
- Track campaign effectiveness and recommend improvements
- Support moves management processes to advance donor relationships
- Maintain and optimize Salesforce data structures, ensuring accuracy and usability
- Create efficiencies by developing and documenting processes and workflows
- Support ethical, data-informed fundraising practices
- Conduct prospect research to identify and qualify potential donors
- Support donor segmentation and portfolio strategy for gift officers
- Provide insights to enhance donor cultivation, solicitation, and stewardship efforts
- Provide executive assistant support to the VP, including reporting, research, and strategic analysis
- Prepare presentations, briefing materials, and donor insights for leadership
- Assist with high-level planning and special projects
- Build strong relationships across functional areas to support shared goals
- Represent CERI as a brand ambassador at community gatherings
- Assist with annual campaigns and other fundraising events, as needed.
- Other job duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
