Desktop Support Technician - 10am-7pm

TEKsystems • Noblesville, IN

1d • $22 - $30 • Onsite

About The Position

We are seeking a Desktop Support Technician with hands-on experience supporting Windows environments and a variety of end-user devices in a fast-paced, enterprise setting. This role will focus on providing technical support, device management, and ensuring a high level of service for end users.

Requirements

• Hands-on experience supporting Windows 11 and enterprise endpoint devices
• Strong working knowledge of PC hardware and peripheral devices
• Experience supporting Microsoft 365 applications
• Excellent written and verbal communication skills with a customer-service mindset
• Strong organizational, time management, and multitasking abilities
• Ability to manage workload effectively and support multiple projects simultaneously

Responsibilities

• Provide technical support for Windows 11 environments, including troubleshooting hardware, software, and system issues
• Support and maintain a wide range of endpoint devices including desktops, laptops, tablets, and scan guns
• Assist users with Microsoft 365 applications, including setup, troubleshooting, and general support
• Install, configure, and maintain IT equipment and peripherals to ensure optimal performance and connectivity
• Troubleshoot and resolve technical issues related to hardware, operating systems, and applications
• Manage and prioritize support tickets, ensuring timely resolution and clear communication with end users

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed