Desk Clerk - Casa de la Mision

$45,760 - $47,840/Yr

Mercy Housing Management Group - San Francisco, CA

Part-time - Entry Level

San Francisco, CA

Real Estate

About the position

The Desk Clerk at Mercy Housing plays a crucial role in providing customer service to residents and ensuring the security of the property. This part-time position involves monitoring residents and visitors, maintaining accurate logs, and responding to emergencies, all while fostering a welcoming environment for the community.

Responsibilities

• Provide customer service to residents and visitors.
• Monitor residents and visitors entering and exiting the building.
• Maintain an accurate log of all visitors to the complex.
• Convey accurate information to the appropriate authorities as necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the entire complex according to a schedule.
• Respond to emergency situations by contacting the appropriate emergency services.

Requirements

• High school diploma or GED.
• 1 year of general office experience.
• Proficiency in Microsoft Word.
• Experience with Yardi software.
• Strong customer service skills.

Nice-to-haves

• Experience in a customer service role.
• Familiarity with LIHTC (Low-Income Housing Tax Credit) regulations.

Benefits

• 403(b) matching
• Paid parental leave
• Paid holidays
• Health insurance
• Dental insurance
• Paid time off
• Employee assistance program
• Life insurance
• Pet insurance