Metaposted 22 days ago
Full-time • Mid Level
Seattle, WA

About the position

As Design Program Manager, you will play a critical role in driving the success of AI and Health features by providing operational leadership, strategic guidance, and hands-on support to our product designers. You will be responsible for ensuring seamless collaboration, effective communication, and efficient project execution across multiple stakeholders.

Responsibilities

  • Manage and optimize design operations that directly contribute to the execution of a team's product roadmap.
  • Make design work happen with speed and quality by seeking clarity on goals and priorities.
  • Develop design program or operational product strategy independently, scope and prioritize resources and workload appropriately while identifying gaps and creating solutions and program plans.
  • Identify and deliver work in highly complex areas that have many dependencies, working with cross-functional stakeholders to get buy-in and feedback at the appropriate design stages.
  • Navigate complex product and design organization using your understanding of interconnectedness of problems, features or products within larger systems.
  • Provide operational support to product designers, including project planning, resource allocation, and risk management.
  • Establish and maintain effective communication channels to keep stakeholders informed of project progress, issues, and changes.
  • Collaborate with cross-functional teams, including product design, engineering, and product management, to ensure alignment and successful project outcomes.
  • Identify opportunities for process improvements and implement changes to increase efficiency and quality.
  • Develop workback schedules, sprint and resource plans to ensure projects are delivered on time and within budget.
  • Foster a work environment of innovation, creativity, and continuous learning within the design organization.
  • Support hardware and software design prototyping efforts and testing.

Requirements

  • 3+ years of experience working with SW or HW product teams
  • Experience working with engineering or technical teams directly
  • Experience executing on an established rhythm of business, running a team through a project plan, and managing pivots along the path to delivery.
  • Detail oriented and organized both individually and at team scale
  • Experience working with external vendors, including sourcing and negotiating
  • Experience in developing product quality standards and design operations
  • Experience using data to identify problems and communicate solutions
  • Track record of bridging the gap between engineering, product and design.
  • Resourcefulness and problem solving
  • Previous Hardware experience.
  • Previous mixed reality or wearables experience.
  • Experience and knowledge of AI tools.
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