Havenly-posted about 23 hours ago
Full-time • Mid Level
Onsite • New York, NY

Interior Define, part of the Havenly Brands family, is reimagining the furniture shopping experience—offering customizable, design-forward pieces defined by how our customers live and what they love. From sofas and sectionals to chairs and ottomans, every Interior Define piece can be tailored through 125+ fabrics (including performance and pet-friendly options), 20+ leg styles, and multiple lengths and depths—creating spaces that are definitively theirs. We are expanding our Interior Define team in Soho, NYC and seeking a sales-driven Design Expert to play a critical role in delivering a high-end, personalized customer experience while driving sales growth. If you’re passionate about interior design, thrive in a fast-paced environment, and love exceeding sales goals, this opportunity is for you!

  • Achieve Sales Targets: Meet and exceed monthly sales quotas by delivering exceptional customer service and expert product knowledge.
  • Client Consultations: Engage clients both in-store and virtually, consulting them on furniture selections and design choices tailored to their needs.
  • Lead the Sales Process: Own the entire customer journey, from initial inquiry to purchase execution, ensuring a smooth, efficient, and personalized experience.
  • Drive Sales Growth: Identify and act on opportunities to enhance sales and improve the overall customer experience within the studio.
  • Product Expertise: Master the details of our product offerings and design services, confidently guiding clients through their purchasing decisions.
  • Spatial Planning & Design Mood Board Creation: Work with clients to complete their room design, and ensure proper size and fit of all selected furniture pieces. Experience with 2D and 3D design softwares is a plus.
  • Follow-Up & Retention: Maintain proactive and timely communication with clients post-purchase to ensure their satisfaction and encourage repeat business.
  • Market Engagement: Act as a brand ambassador to cultivate a strong community presence in New York City and build local customer relationships.
  • Sales Experience: You have 2-3 years of experience in sales (preferably in furniture or interior design) and are passionate about hitting and exceeding targets.
  • Interior Design Experience: You have experience in the Interior Design and/or home furnishings industry. Are able to speak to and create mood boards, and floor plans for clients.
  • Customer-Centric: You excel in creating memorable and meaningful customer experiences that result in sales conversions.
  • Team Player: You thrive in a collaborative environment, helping the team meet shared goals while also driving individual sales success.
  • Goal-Oriented: Proven track record of meeting or exceeding sales targets with a consultative selling approach.
  • Organized & Efficient: You manage multiple clients and projects efficiently, ensuring timelines are met and customer expectations are exceeded.
  • Tech-Savvy: Proficient with tools like Canva, interior design floor planning software, and Google Suite, and comfortable adapting to new platforms in a tech-driven environment. CRM experience preferred.
  • Adaptable: You’re flexible, solutions-focused, and able to thrive in a fast-paced, startup-like setting.
  • Passionate About Design: You stay informed on the latest trends in interior design and furniture and have a strong eye for aesthetics.
  • PTO
  • health benefits (medical, dental, vision)
  • 401K
  • company equity
  • employee discounts on furniture and design services
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