About the position
An Interior Logic Group (ILG) Design Consultant is responsible for selling the Company's interior product and services to customers. The Design Consultant's primary responsibility is outside sales visits to customer homes and trade shows. Although sales efforts and incidental activities may take place at a customer's home or through virtual channels, a Design Consultant will spend the majority of his or her working time traveling and away from a dedicated office environment. Design Consultants will travel to customer's homes to make sales calls, assess customer needs, make individually tailored product recommendations, develop, and negotiate customized price quotes, present warranty information and financial options that meet the customer's needs and maintain/drive profitability. The Design Consultant will also complete required sales contracts and paperwork and take measurements using industry standard methods to ensure orders meet required installation specifications.
Responsibilities
- Assess customer's needs, preferences, and expectations regarding their lifestyle and specific products for their new home
- Advise customer's on interior design factors, such as space planning, layout and color coordination
- Provide complete product information detailing performance, durability, and maintenance of selections
- Estimate material requirements and costs
- Accurately record product selections using established department procedures, systems, and practices
- Assist in resolving customer problems and/or concerns
- Learn and is knowledgeable about all products in the showroom - attend all Product Knowledge ('PK') training
- Perform other duties as assigned.
Requirements
- High School or equivalent
- Typically requires BS/BA in related discipline. Interior Design Degree a plus
- 3-5 years of experience in related field; certification is required in some areas OR MS/MA.
