Deputy Operations Manager

Flagstaff Center of Bone and J•Flagstaff, AZ

8d•Onsite

About The Position

As our practice continues to grow in complexity, we are seeking a Deputy Operations Manager to work directly with the Chief Operations Officer to serve as an operational buffer, thought partner, and execution leader — absorbing operational detail while learning the organization deeply and steadily assuming broader ownership over time. Our Chief Operations Officer is deeply embedded in the organization and provides the highest value through strategic oversight, physician alignment, and complex problem-solving. However, the volume of finer operational details, follow-ups, and cross-departmental issues can dilute that impact. The right candidate is someone ready to turn their career up several notches, is motivated by responsibility, and has the grit to operate in a demanding, fast-paced orthopedic environment. This is a hands-on, high-responsibility role for someone who thrives in complex medical environments and wants meaningful influence over how an organization operates. They have the potential to step into a senior operations leadership role over time. There will be a 90-day onboarding plan included in this role which will set success markers and goals for learning, building trust, executing, and ultimately leading core operations at FBJ.

Requirements

7-10+ years of healthcare experience
Experience with surgeon-led or physician-owned environments is strongly preferred
2-3+ years of experience managing managers and holding peers accountable
Experience implementing operational improvements (workflows, access, staffing models, throughput)
Strong communication skills, emotional intelligence and comfort partnering with senior leaders and physician stakeholders
Interest in long-term growth within the organization
Highly organized, detail-oriented, and execution-focused
Willing to work hard and take ownership in a demanding environment
Motivated by responsibility, growth, and long-term impact
This role is best suited for a versatile problem-solver who prioritizes operational agility, organizational impact and adaptability over a traditional, set schedule.
The role requires some early/late meetings as needed.
We value sustainable, high-accountability leadership.

Nice To Haves

Experience with surgeon-led or physician-owned environments is strongly preferred

Responsibilities

Partner closely with the COO to manage daily operational execution across clinic, surgery, and ancillary services
Take ownership of operational follow-through, issue resolution, and cross-department coordination
Serve as a primary point of contact for department leaders on operational matters
Build trust within long-standing teams and departments before implementing improvements
Help standardize workflows, improve accountability, and reduce operational bottlenecks
Navigate strong orthopedic surgeon personalities with professionalism and clarity
Represent the COO in meetings and decision-making as appropriate

Benefits

Medical Insurance – Blue Cross Blue Shield of AZ
Health Savings Account (H.S.A.)
Voluntary Dental Insurance
Voluntary Vision Insurance
Telehealth medical care through BCBS
Voluntary Life Insurance
Free group life insurance
Voluntary Short-Term Disability
401k & 401k ROTH Retirement plan After 1 year
Eight paid days off for holidays
Manager Paid Time Off (PTO): 120 hours of PTO in your first year, with 160 hours provided to you on your anniversary date.
Annually, FBJ pays the equivalent of $448 monthly toward your medical insurance premium to offset the cost
FBJ pays entire premium for $50k of group term life insurance
$500 credit to be used at FBJ, if you or your family needs care with us
Manager cell phone stipend of $60 / mo.
Manager Continuing Education/CME allowance of $1,000 / yr and 16 CME hours / yr