Deputy Chief Operating Officer

City of HartfordCt 06103, CT

About The Position

Under direction of the Chief Operating Officer (COO), provides support in overseeing City departments, programs, and operations. Assists in administering municipal programs and carrying out complex internal and external assignments. Assists, facilitates, and participates in the development and coordination of policies and activities related to the City’s mission. Directs and oversees departments in conjunction with the Chief Operating Officer. Provides high-level administrative and operational management, development and implementation of short- and long-term projects, policies, and strategic goals. Oversee City-wide initiatives and operational improvements, including ensuring budget requirements and timeliness. Conducts research and makes recommendations while working collaboratively on operating policy and procedures, services, and other administrative subjects to improve operations and streamline processes and procedures. Collects and analyzes data, establishes performance metrics, and implements systems for reporting and measuring progress toward organizational priorities and goals. Completes special projects for the Chief Operating Officer and works on interdepartmental teams to respond to policy questions and issues. Performs related work as required. This position is in the unclassified service. The incumbent is appointed and reports to the Chief Operating Officer in accordance with Chapters IV and V of the City Charter.

Requirements

  • Master’s degree from an accredited college or university with a major in public administration, business administration or a closely related field.
  • Seven (7+) years of increasingly responsible experience in executive administration, operational/project management or a combination of training and work experience that demonstrates the knowledge and ability to perform the duties.
  • Knowledge of a variety of computer software including Microsoft Project.
  • Knowledge of administrative principles and methods of project planning and policy development and implementation.
  • Knowledge of principles and practices of public administration, financial management, and intergovernmental relations.
  • Knowledge of principles and practices of project management in a Municipal setting.
  • Knowledge of research methods and data analysis.
  • Ability to organize complex information into clear, actionable insights.
  • Ability to drive strategic planning, policy development, and execution.
  • Ability to analyze data, identify trends, and provide data-driven recommendations.
  • Ability to manage multiple projects, deadlines, and priorities simultaneously while working under pressure.
  • Ability to prepare and present clear, concise, and persuasive proposals, reports, correspondence, analytical studies and other written materials.
  • Ability to establish and maintain highly effective working relationships with managers, elected and appointed officials, staff, community and business leaders, the media, and others encountered in the course of work.
  • Must pass a physical examination administered by a City physician.
  • Must pass a drug and alcohol screening examination.
  • Must pass a background check.

Nice To Haves

  • Experience in government or municipal sectors preferred.

Responsibilities

  • Oversee City departments, programs, and operations.
  • Administer municipal programs and carry out complex internal and external assignments.
  • Develop and coordinate policies and activities related to the City’s mission.
  • Direct and oversee departments in conjunction with the Chief Operating Officer.
  • Provide high-level administrative and operational management.
  • Develop and implement short- and long-term projects, policies, and strategic goals.
  • Oversee City-wide initiatives and operational improvements, ensuring budget requirements and timeliness.
  • Conduct research and make recommendations to improve operations and streamline processes and procedures.
  • Collect and analyze data, establish performance metrics, and implement systems for reporting and measuring progress.
  • Complete special projects for the Chief Operating Officer.
  • Work on interdepartmental teams to respond to policy questions and issues.

Benefits

  • The Human Resources Department provides reasonable accommodation to persons with disabilities in accordance with the Americans with Disabilities Act (ADA).
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