Departmental Systems Analyst

City of Harrisonburg•Harrisonburg, VA

2d•Onsite

About The Position

Do you want to use your information systems technology knowledge and skill set to help the Police Department enhance the quality of life for the local community? If so, the Systems Analyst position within the Police Department may be the right career for you! The Systems Analyst position within the Police Department is a full-time position with benefits and a preferred hiring range for this position is $23.93 - $26.33 per hour (equivalent to $49,774 - $54,766 annually). The ideal candidate for this position will perform technical work maintaining department systems, software, and hardware.

Requirements

Bachelor's degree with coursework in information systems technology or related field
Minimal experience in data and security maintenance, data processing management, and troubleshooting of personal computers and networks
An equivalent combination of education and experience may be used to meet this requirement
Valid driver's license is required

Responsibilities

Assist in the maintenance and operations of Police Department systems and functions
Provide basic computer support and troubleshooting support services to departmental users and responds to requests related to systems, assets, and maintenance information
Document procedures, plans, and system requirements
Train users on various systems
Maintain software support agreements and patch levels
Collaborate with management to maintain departmental technology plan by reviewing business practices and makes recommendations to improve processes
Actively participate in the roll out of new software, features, fixes, and upgrades by coordinating with consultants and the IT Department, issuing announcements, developing training guides and manuals and conducting training as necessary
Prepare, implement and execute emergency response plans and protocols to facilitate the recovery of critical operational IT systems in the Police Department in collaboration with the IT Department
Coordinate with the IT Department for replacement of technology assets
Serve as a liaison between department and software vendors