Department Support Specialist I -Kelsey Seybold Clinic: South Shore
About The Position
Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Requirements
- High School diploma or GED from an accredited program
- 1+ years of general administrative experience and 6+ months medical insurance verification experience or experience scheduling operative procedures; OR 1+ years of KSC experience in a position similar, but not limited to, ASRs, Contact Center or Member Services reps, MAs/CMAs or Schedulers
- Proficient knowledge of Microsoft Office
Nice To Haves
- Billing/claims experience
- CPT/ICD coding
- Ability to speak/understand Spanish
- Successful completion of the EPIC PM Front Desk Class and Hospital Charge Capture
Responsibilities
- Under the general direction of the Clinic Administrator, the Department Support Specialist I will perform a variety clerical and typing duties for physicians and management staff.
- Analyzes eligibility media
- Utilizes various system applications for reporting purposes
- Interprets multiple medical plan benefits to maximize accurate collections
- Commits to collaborative interaction with patients to achieve excellent customer service and high levels of satisfaction
- Endorses mutual respect amongst all members of the healthcare team
- Practices positive guest/peer relationships and works with others to promote an efficient and effective team
- Demonstrates a positive attitude and understands how this relates to creating a caring environment and a favorable impression regarding KSC commitment to the welfare of our patients
- This position generally supports 1-5 physicians
Benefits
- a comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
