Dental Treatment Coordinator/Patient Care Coordinator

$43,680 - $52,000/Yr

Winterholler Dentistry & Implant Surgery - Billings, MT

Full-time - Entry Level

Billings, MT

About the position

The Patient Care Coordinator at Winterholler Dentistry & Implant Surgery is responsible for providing exceptional customer service and support to patients while managing various administrative tasks related to dental treatment coordination. This role is essential for ensuring a smooth patient experience from initial contact through treatment scheduling and financial arrangements.

Responsibilities

• Provide excellent customer service to patients and their families.
• Answer phones and respond to patient inquiries.
• Verify dental benefits and insurance coverage.
• Perform accurate and complete data entry for patient records.
• Explain dental treatment options to patients.
• Discuss and arrange payment and financial arrangements for dental treatment.
• Schedule treatment and hygiene appointments.

Requirements

• Minimum of 2 years of dental office experience.
• Knowledge of dental terminology and procedures.
• Familiarity with dental insurance and coding.
• Strong customer service skills.
• High school diploma or GED.

Nice-to-haves

• Experience with medical terminology.
• Attention to detail.
• Team-oriented mindset.

Benefits

• Health insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Retirement plan