Dental Receptionist: Waterbury

Dr DentalWaterbury, CT
Onsite

About The Position

Dr. Dental is seeking an energetic, organized, and motivated Dental Receptionist to join our growing office in Waterbury, CT. This role is ideal for someone who thrives in a fast-paced environment, enjoys connecting with patients, and takes pride in providing excellent customer service. The position requires experience in treatment planning.

Requirements

  • Bilingual in English and Spanish (required)
  • Must have experience treatment planning
  • Excellent communication and phone skills
  • Positive attitude, willingness to learn, and attention to detail
  • Reliable and organized with strong multitasking skills

Nice To Haves

  • Prior dental or medical office experience preferred
  • Sales or customer service experience strongly desired

Responsibilities

  • Greet and check in patients with professionalism and warmth
  • Schedule appointments and manage the front desk efficiently
  • Make 50+ outbound calls daily to confirm appointments and contact new patients
  • Present treatment plans confidently and help patients schedule care
  • Support the clinical team with coordination and communication
  • Maintain accurate patient records and handle insurance verifications

Benefits

  • health
  • vision
  • dental
  • 401(k) with company match
  • Paid time off
  • holidays
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