Dental Operations Manager

$62,000 - $67,500/Yr

High Country Dental - Centennial, CO

posted 17 days ago

Full-time - Mid Level
Centennial, CO
Ambulatory Health Care Services

About the position

The Dental Operations Manager at High Country Dental is responsible for overseeing the daily operations of the dental office, ensuring efficient workflows and high standards of patient care. This role involves managing staff, patient scheduling, and compliance with health regulations, while also fostering a positive team environment and handling patient inquiries.

Responsibilities

  • Oversee daily operations of the dental office, ensuring smooth and efficient workflows.
  • Manage patient scheduling, staff assignments, and inventory control.
  • Supervise and train front desk and dental staff, fostering a positive team environment.
  • Handle patient inquiries, concerns, and complaints with professionalism and empathy.
  • Maintain compliance with health and safety regulations, as well as dental industry standards.
  • Manage billing, insurance claims, and financial reporting.
  • Implement and improve office policies and procedures for optimal patient care and efficiency.
  • Assist in marketing efforts to attract new patients and promote services.
  • Understanding of KPI metrics.

Requirements

  • Previous experience as a Dental Office Manager for at least 2 years.
  • At least 3+ years of overall dental experience.
  • Strong understanding of dental procedures, terminology, and insurance processes.
  • Excellent organizational and multitasking skills.
  • Exceptional communication and interpersonal abilities.
  • Proficiency in dental practice management software.
  • Ability to lead and motivate a team.

Benefits

  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
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