Office Manager

Star Dental PartnersRaleigh, NC
Onsite

About The Position

Crabtree Valley Dental is now hiring a Full Time Dental Office Manager in Raleigh, North Carolina! As a Full Time Dental Office Manager, come join our community of collaborative, high-quality clinical, business and operations professionals. We are seeking a high performing leader, excellent communicator and problem solver who thrives on accountability, organization and results with a patient-first mindset.

Requirements

  • At least 5 years of dental office management experience required
  • Proficient in dental performance management software, experience with Dentrix preferred
  • Strong understanding of marketing strategies, platforms, tools and metrics
  • Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)
  • Solid understanding of P&L management, revenue cycle, A/R (budgeting)
  • Comprehensive understanding ability to enforce current labor laws
  • Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)

Responsibilities

  • Team leadership, coaching and training
  • Profit & Loss (P&L) management
  • Staff and patient scheduling
  • Time & Attendance (T&A) management
  • Payroll process management
  • Accounts Payable (AP) management
  • Manage insurance claims and other forms of payment
  • Patient satisfaction and experience
  • Collaborate on internal and external marketing efforts
  • Implement policies and procedures
  • Promote SDP company policies and best practices (published or otherwise communicated)
  • Management of dental licenses and other related certifications
  • Maintain current safety procedures and personal protective equipment required to minimize health risks
  • Other job duties as assigned

Benefits

  • Competitive Compensation
  • Quarterly Office Manager Bonus Incentive
  • Quaterly Growth Bonus Incentive
  • Monthly Employee Performance Incentive Program
  • 401K
  • Paid Time Off
  • Paid Company Holidays, Bereavement, and Jury Duty
  • Paid Basic Life and AD&D insurance
  • Medical, Dental, and Vision
  • Short Term Disability
  • Employee Referral Bonus Program
  • Pet Insurance
  • Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives
  • Patient-centric community approach
  • Work/life balance
  • Opportunity for career growth
  • Professional development and support with continuing education
  • Strong business and operational teams
  • Employee Assistance Program for all employees and their household
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