Moline Family Dental - Moline, IL
posted about 2 months ago
Full-time - Entry Level
Moline, IL
11-50 employees
About the position
The Business Assistant at Moline Family Dental plays a crucial role in supporting the front office operations, ensuring a welcoming environment for patients, and managing various administrative tasks. This position emphasizes teamwork, patient care, and continuous learning, contributing to the overall success of the dental practice.
Responsibilities
- Greet and welcome patients as they enter the office.
- Manage front office duties, including answering phones and checking office mail and email.
- Communicate with patients and insurance companies.
- Utilize Dentrix for patient scheduling and records.
- Schedule and confirm appointments for multiple providers in the office.
- File patient insurance claims and follow up on outstanding claims.
- Verify benefits and explain coverage to patients.
- Post insurance and patient payments and process accounts receivables.
- Review treatment plan fees and payment options with patients.
- Partner with providers and team to implement Heartland Dental systems.
Requirements
- Experience working in a fast-paced and customer-centric environment.
- Excellent communication and organizational skills.
- Ability to protect PHI and maintain data safeguards.
Nice-to-haves
- 1+ years of experience in a dental or medical setting.
- 1+ years of experience with insurance billing and accounts receivable.
- Dentrix or other dental software experience.
Benefits
- Competitive benefits including health insurance and retirement savings plans.
- Six paid holidays and PTO (paid time off).
- Front loaded education and training opportunities.
- Access to on-demand Daily Pay.
