DENTAL FRONT DESK

$38,397 - $44,491/Yr

New Health - Newport, WA

Full-time - Entry Level

Newport, WA

Ambulatory Health Care Services

About the position

The Dental Front Desk position at NEW Health is a full-time role focused on providing quality patient care within a multi-disciplinary team. The primary purpose of this position is to enhance the overall health of the communities served by performing reception, scheduling, and general administrative support duties. This role is integral to ensuring a smooth patient experience from arrival to appointment completion.

Responsibilities

• Immediately greets patients upon arrival; verifies appointment, insurance and personal information.
• Collects co-pay and applicable paperwork from patients.
• Reconciles daily receipts/petty cash.
• Enters patient demographics information into billing and electronic health/dental records system (EHR/EDR).
• Ensures accuracy and completion of intake forms before forwarding to billing for processing.
• Closes batches daily.
• Professionally answers calls, takes messages and/or refers callers to appropriate individuals.
• Schedules appointments and translators as needed.
• Treats patients with the highest respect in all functions of the job and maintains patient confidentiality.
• Monitors patient waiting rooms for cleanliness and security, sanitizing as needed or directed.
• Performs other duties as assigned.

Requirements

• High school diploma or equivalent required.
• Customer service and multi-line telephone experience preferred.
• Computer skills required.
• Ability to spell accurately and communicate clearly with patients.
• Basic math skills to calculate patient payments.

Nice-to-haves

• Applicable additional schooling and/or formal training preferred.

Benefits

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• License reimbursement
• On-the-job training
• Paid time off
• Free Life Flight membership for your family
• No-cost medical, dental, and vision insurance for employees
• Continuing education, license, and tuition reimbursement opportunities