Dental Assistant/Receptionist Needed
Broadway Dental - Bayside, NY
posted 5 months ago
About the position
We are a new General Dental practice located in the Bayside Queens area, and we are looking to hire a Dental Assistant/Receptionist immediately. The ideal candidate will play a crucial role in managing front desk tasks while assisting the dentist with patient treatments. This position is essential for ensuring a positive experience for our patients, and it requires a friendly and professional demeanor. The role involves a combination of administrative and clinical duties, making it a dynamic position within our practice. As a Dental Assistant/Receptionist, you will be responsible for greeting and assisting patients, scheduling appointments, and managing the appointment calendar. You will also be required to answer phone calls, emails, and inquiries promptly, which may involve working from home as well as in the office. Communication of benefits to patients, processing payments, and mailing out documents are also part of your responsibilities. Maintaining patient records and updating information as necessary is crucial for efficient operations. You will coordinate with other dental staff to ensure a smooth patient flow and keep the office clean and organized, which includes tasks such as mopping, sweeping, and taking out the trash. In addition to administrative tasks, you will assist in clinical duties such as setting up rooms for patient appointments, sterilizing instruments, and assisting during procedures by handing instruments to the dentist and suctioning saliva or blood. Taking x-rays and photos as required, keeping inventory, and presenting treatment fees to patients are also part of your role. This position is ideal for someone who is eager to learn and grow in the dental field, as we will provide on-the-job training and support.
Responsibilities
- Greet and assist patients in a friendly and professional manner
- Schedule appointments and manage the appointment calendar
- Answer phone calls, emails, and inquiries promptly
- Communicate benefits to patients
- Process payments and mail out documents
- Maintain patient records and update information as necessary
- Coordinate with other dental staff to ensure efficient patient flow
- Keep the office clean and organized, including mopping, sweeping, and taking out the trash
- Set up rooms for each patient's appointment
- Sterilize instruments
- Assist in the rooms during procedures by handing instruments to the dentist and suctioning saliva/blood
- Take x-rays and photos as required
- Keep inventory
- Present treatment fees to patients
Requirements
- No previous experience in a dental office or medical setting required
- Strong organizational skills and attention to detail
- Excellent communication and customer service skills
- Ability to work independently without constant supervision
- Must have open availability
- Must be fluent in English
- Ability to learn quickly
- Must enjoy working with children
- Secure form of transportation is required
- College students' schedules cannot interfere with the office schedule needs
Benefits
- Free parking
- On-the-job training
- Paid sick time
- Paid time off
- Paid training
