Delivery Lead

Scotiabank • Toronto, ON

3d • Onsite

About The Position

This role sits within the MarTech Engineering team and supports the delivery of enterprise-scale personalization initiatives across digital and offline channels. You will lead cross-functional delivery efforts across GTM technology, marketing and sales enablement programs, and engineering support for personalized customer experiences. The ideal candidate brings deep experience in regulated industries, agile delivery, and a strong understanding of modern MarTech platforms.

Requirements

• 10+ years of experience in delivery management within large enterprises, preferably in regulated industries (e.g., financial services, healthcare, telecom).
• Proven track record of delivering personalization and GTM technology programs.
• Strong understanding of Agile methodologies; Scrum experience preferred.
• Experience working with MarTech platforms including Adobe Experience Platform (AJO, RT-CDP, Target), Pega CDH, and Salesforce Marketing Cloud.
• Ability to manage multiple stakeholders and drive alignment across business and technical teams.
• Excellent communication, leadership, and problem-solving skills.
• Familiarity with compliance, privacy, and data governance frameworks.

Responsibilities

• Lead the delivery of complex, multi-channel personalization programs across digital and assisted channels.
• Manage cross-functional teams including engineering, marketing, analytics, and vendor partners to ensure timely and high-quality execution.
• Drive agile ceremonies, sprint planning, and backlog grooming with a focus on business outcomes.
• Collaborate with stakeholders to define scope, timelines, and success metrics for MarTech initiatives.
• Ensure compliance with regulatory and data governance standards throughout delivery.
• Provide delivery oversight and remove blockers to enable team velocity and alignment.
• Support engineering teams working on platforms such as Adobe Experience Platform (AJO, RT-CDP, Target), Pega CDH, and Salesforce Marketing Cloud.
• Champion continuous improvement and delivery excellence across the MarTech portfolio.

Benefits

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Free tea & coffee, universal washrooms, and lots of space for team collaboration.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed