Metcalfe's Market - Madison, WI

posted 2 months ago

Part-time - Entry Level
Madison, WI
10,001+ employees
Food and Beverage Retailers

About the position

The Delivery Driver position at SpartanNash involves providing excellent customer service by delivering pre-ordered items to residential and business customers. The role requires effective communication with customers, adherence to safety guidelines, and maintaining a clean delivery vehicle. The position is part-time and may require working on weekends and holidays based on staffing needs.

Responsibilities

  • Delivers pre-ordered items to residential and business customers
  • Loads delivery vehicle with customer orders
  • Receives and writes customer order with delivery instructions
  • Navigates adverse terrain including multi-story buildings and private homes while carrying product
  • Collects customer payment and records all sales and delivery transactions
  • Ensures customer signature on delivery receipts
  • Informs customers of new products and services
  • Picks up empty containers and rejected or returned merchandise
  • Maintains clean delivery vehicle at all times
  • Files and resolves service complaints
  • Demonstrates excellent customer service standards
  • Works toward continuous quality improvement
  • Upholds company culture, customer service, and performance expectations
  • Follows all PPE and Safety Guidelines
  • Follows all Food Safety and Cleaning Expectations
  • Follows Guest Experience Guidelines
  • May be assigned tasks in other departments based on customer experience need
  • Additional responsibilities may be assigned as needed

Requirements

  • High school graduate or equivalent (GED)
  • Must possess a valid driver's license
  • 6 months previous grocery or delivery experience preferred
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other Associates of the organization

Benefits

  • Competitive Total Rewards benefits package
Job Description Matching

Match and compare your resume to any job description

Start Matching
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service