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Hilton Grand Vacations - Orlando, FL

posted 14 days ago

Full-time - Entry Level
Orlando, FL
Administrative and Support Services

About the position

HGV Now Offers Day One Team Member Benefits and Daily Pay! We are excited to invite you to join our amazing team at Las Palmeras. Having been named in Newsweek's "Top Global 100 Most Loved Workplaces" list, our focus is on our culture of putting people first. Las Palmeras is located within walking distance to the Orange County Convention Center and adjacent to Universal's new theme park, Epic Universe, currently in development. Our newly renovated 290 unit resort offers exciting employment opportunities and growth potential. Our resort has an outstanding opportunity to help our guests have a great time in creating wonderful vacation memories while developing our skills and grow in our career. Currently seeking team members who are passionate about building lasting vacation memories for owners/guests visiting our resort properties! If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. We have a fun, encouraging culture with top-notch training and benefits.

Responsibilities

  • Friendly and effective communication with dispatch, Team Members, and guests to ensure the satisfaction of our guests and owners
  • Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs
  • Follow company philosophies, policies, and procedures and communicate them to appropriate departments
  • Ensure resort follows all federal, state, and local laws, including OSHA
  • Clean all assigned units, offices, and public areas in compliance with all standards of quality and efficiency and promptly turn in all lost and found items after being accurately tagged and identified
  • Report any maintenance problems, damage, or missing items to proper housekeeping personnel
  • Report any suspicious activity to the Security department
  • Maintain cleanliness of carts and ensure supplies and equipment are in a neat and orderly appearance
  • Assist management in maintaining an accurate inventory of linen and supplies
  • Other duties and special projects as assigned by housekeeping management

Requirements

  • Cleaning background to include homes, offices, or hotels
  • Customer service or similar related experience

Benefits

  • Competitive base pay
  • Benefits on day one
  • Daily Pay - get your earned pay any time before payday
  • Recognition Programs and Rewards
  • Discounted Hilton hotel rates worldwide
  • 401(k) program with company match
  • Employee stock purchase program
  • Paid Holidays, Sick days and Generous Paid Time Off Program
  • Tuition reimbursement
  • Numerous learning and career advancement opportunities
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