Dealer Performance Lead

CNA National Warranty Corp•Scottsdale, AZ

4d•Hybrid

About The Position

CNA National is seeking a high-impact Dealer Performance Lead to help shape dealer strategy, improve profitability, and turn performance data into meaningful business action. In this role, you’ll partner closely with Sales and cross-functional leaders to evaluate dealer economics, uncover trends, and guide performance conversations that drive stronger, more sustainable results across the network. This is an ideal opportunity for a strategic, analytically minded professional who can connect financial insight with real-world execution and influence outcomes through trusted partnerships. This is a unique opportunity to play a visible role in shaping dealer performance strategy and influencing outcomes across a broad business landscape. You’ll work at the intersection of analytics, field execution, and business partnership—helping teams make smarter decisions, strengthen dealer relationships, and improve long-term financial performance. If you’re energized by solving business problems, building credibility through insight, and making a measurable impact, we’d love to hear from you.

Requirements

Bachelor’s degree in Business, Finance, Economics, Analytics, Accounting, Automotive Retail Management, or a related field.
Seven or more years of experience in dealer performance management, automotive retail, dealership operations, F&I, reinsurance, warranty or dealer programs, financial analysis, or business performance consulting.
Strong financial and analytical capability, with the ability to turn complex data into clear business recommendations and practical action plans.
Proven ability to lead consultative business conversations, influence stakeholders, and build credibility with internal and external partners.
Comfort working across multiple functions and priorities in a fast-paced, highly collaborative environment.
Ability to travel up to 25%.

Nice To Haves

Proficiency with Tableau, Salesforce, and related reporting tools preferred.

Responsibilities

Lead dealer performance reviews and translate KPI data into clear, actionable insights that support business decisions and field execution.
Partner with Sales, Claims, Pricing, Analytics, and other internal teams to assess dealer economics and identify opportunities to improve long-term profitability.
Drive productive agent and dealer discussions by providing a balanced view of performance across F&I, service outcomes, retention, and program results.
Identify trends, risks, and tradeoffs to help business partners make informed decisions that support sustainable dealer success.
Serve as a trusted connector across teams, ensuring performance insights, requests, and follow-up actions move forward with speed and clarity.