Amazon-posted 4 days ago
Full-time • Entry Level
Goodyear, AZ

We are looking for Data Center Technicians to join our rapidly expanding team. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

  • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
  • Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
  • Some regional travel may be required
  • 1+ years of computer networking experience
  • 1+ years of Linux operating systems experience
  • Bachelor's degree in Information Technology, Computer Science, or a related field
  • Experience with computer hardware troubleshooting and repair
  • Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
  • Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
  • Experience managing work and priorities through a ticketing system
  • Experience with cabling infrastructure best practices and methodologies
  • Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
  • Amazon values diverse experiences.
  • We value work-life harmony.
  • AWS values curiosity and connection.
  • We’re continuously raising our performance bar as we strive to become Earth’s Best Employer.
  • Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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