Data Center Site Manager

About the position

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Site Manager to join our team and drive our relationships with hyperscale clients to new heights. The Data Center Site Manager, (DCSM) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The DCSM serves as an expert technical resource reporting to the Regional Director and interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. This equipment includes, but is not limited to, standby diesel generators, switchgear, UPSs, PDUs, AHUs, chillers, cooling towers, chemical treatment systems, pumps, motors, VFDs, and building automation systems.

Responsibilities

• Empowering a culture of safety, security, compliance, and transparency in all aspect of datacenter activities
• Leading and managing a team of high-performing individual contributors at a data center site and their ongoing talent development
• Financial administration of site activities and staff members, tracking budgets, payments and pay cycles.
• Managing and overseeing datacenter site services, resources, and deployment across the data center for the client.
• Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels
• Analyzing production operations and initiate corrective actions to ensure operational stability
• Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion
• Learn, live, and coach the Salute culture and values. Lead through change and challenge by bringing clarity, generating energy, and delivering success
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.
• Complete planned and ad-hoc preventive maintenance work assignments requiring the skill and direction of several engineering, mechanical, and maintenance trades
• Conduct periodic inspections of building systems, i.e., HVAC, electrical distribution, maintain mechanical equipment rooms to ensure clean and safe conditions
• Rapid response, investigation, and management of indoor emergency situations and air quality complaints
• Have a complete working knowledge on creating, closing, and tracking 'work requests' (WR). Initiate or respond to work orders, follow-up and verify completion of work
• Monitor performance/note deficiencies of service contractors and recommend changes as necessary
• Managing the workload across all shifts and resources, ensuring a balanced approach to work activity, tasks and the accomplishment of results and outcomes.
• In collaboration with the Human Resources manager, performing the functions and planning regarding shift cycles, people and resource deployment, payment, salaries, and other related staff activities, as they may arise
• Perform other related duties and responsibilities as assigned by management

Requirements

• A minimum of 3+ years of directly related experience in the operation, installation, and maintenance of data center critical equipment, building systems with in-depth technical understanding and knowledge of all HVAC, electrical, plumbing, fire/life safety, and control systems
• High school diploma or general education degree (GED) and two+ years' experience in electrical systems, refrigeration and/or HVAC. Or equivalent combination of education and experience.
• Knowledge of the electrical and mechanical systems used in a data center environment, including: Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handling units and CRAC units.
• Good observation skills and problem-solving ability.