Cybersecurity Awareness Specialist

Securitas Security Services•Parsippany, NJ

12h•$113,000 - $115,000•Remote

About The Position

The Cybersecurity Awareness Specialist plays a critical role in advancing Securitas North America’s cybersecurity culture and human risk management program. This role is ideal for a hands-on professional with direct experience using KnowBe4 (or similar platforms) who can effectively execute social engineering campaigns and transform results into meaningful insights using Excel-based analysis. Working under the direction of the Manager, Cybersecurity Culture & Human Risk Management, you will lead the execution of phishing simulations, analyze behavioral trends, and help drive measurable improvements in user awareness and risk reduction. This is a remote position.

Requirements

Bachelor’s degree in cybersecurity, information technology, communications, or related field OR equivalent practical experience
1-3 years of experience in cybersecurity, awareness, compliance, or human risk management
Hands-on experience with KnowBe4 or similar phishing/simulation platforms
Demonstrated ability to execute phishing and social engineering campaigns
Strong proficiency in Microsoft Excel, including: Pivot tables, V-lookups, Data analysis and reporting
Experience analyzing and interpreting user behavior or awareness metrics
Strong analytical and data interpretation skills
High attention to detail and organizational skills
Strong written and verbal communication abilities
Ability to make training recommendations based off of data
Ability to manage multiple campaigns and deadlines in a remote environment
Self-starter with the ability to work independently and collaboratively

Nice To Haves

Experience supporting security awareness or human risk management programs
Familiarity with: Microsoft Defender, Microsoft 365 tools
Relevant certifications such as: SANS Security Awareness Professional (SSAP)

Responsibilities

Execute end-to-end phishing and social engineering campaigns using KnowBe4 and other approved platforms
Design and deploy multi-channel simulations, including: Phishing (email), Smishing (SMS), Vishing (voice)
Configure campaigns, including targeting, scheduling, and automated training assignments
Leverage advanced KnowBe4 functionality such as: Smart Groups, Automated campaigns, Risk scoring and reporting dashboards
Monitor campaign effectiveness and recommend optimizations based on user behavior
Maintain accurate documentation of campaigns and results
Analyze phishing and training data using advanced Excel techniques
Build and maintain: Pivot tables, Reports and dashboards, Trend analyses across campaigns and user groups
Track and report on key metrics, including: Click-through rates, Report rates, Repeat susceptibility, Training completion
Identify patterns and translate data into actionable insights for leadership
Support recurring reporting (monthly/quarterly) with clear, data-driven summaries
Support administration of security awareness training programs
Assist in developing targeted awareness content based on campaign insights
Help deliver engaging, behavior-focused awareness initiatives
Coordinate communications, campaigns, and internal awareness efforts
Review reported phishing emails and user submissions
Identify trends, repeat behaviors, and potential risk areas
Provide recommendations for improving user resilience and reducing human risk
Maintain records aligned with audit and compliance requirements
Partner with the Manager, Cybersecurity Culture & Human Risk Management
Work cross-functionally with IT, Security, HR, and Communications teams
Support awareness initiatives across the U.S., Canada, and Mexico