Customs Export Team Lead

About the position

This position oversees the export process, either directly or indirectly through direct reports, and ensures compliance with U.S. and foreign government laws and regulations. This is a remote position but candidates may be asked to come into the office on occasion.

Responsibilities

• Guides customers and colleagues through customs and other government agency requirements and processes
• Recommends routing and handling for exports from the U.S. for customers and for customer prospects
• Ensures export processes are executed in a timely, accurate, and cost-effective manner
• Develops and implements export processes and procedures
• Makes complete export arrangements for customers including: booking air and ocean cargo, insurance, banking, and selection of transportation companies
• Prepares, manages and oversees documentation for export shipments
• Ensures all government (U.S. and other) required forms and information is compliant and appropriately provided to by relative parties
• Reviews classification numbers of commodities, inputs data, and makes corrections and adjustments as necessary
• Resolves customer problems accurately and professionally
• Helps exporters understand and adhere to the rules and regulations put in place by the federal government with regard to the trade industry
• Ensures compliance with all relevant regulations and laws including but not limited to: Export Administration Regulations (EAR), Foreign Trade Regulations (FTR), Office of Foreign Assets Control (OFAC), International Traffic in Arms Regulations (ITAR), US Customs and Border Protection (CBP)
• Works with Customs and other government agencies to resolve problems
• Responsible for the operation of the office when the manager is absent, unless the supervisor is standing in for the manager
• Delivers written and verbal instructions to team members while reviewing their work for accuracy and adherence to the Company's policies and procedures
• Offers assistance to team members as needed to ensure the department's tasks are completed
• Remains informed about all customs and Deringer procedure updates, as well as relevant changes from government agencies
• Steps in to provide coverage as staffing needs arise
• Supports regional cross-training and development initiatives to ensure operational continuity
• Takes on additional responsibilities as directed by management

Requirements

• High school diploma/GED
• Previous IAC (Indirect AIR Carrier) training

Nice-to-haves

• Associates Degree
• Previous supervisory or team lead experience